chatdeal support bundle

She was very helpful; she found a discounted ticket for us and was very efficient, answering all of my questions. You can request assistance related to the seat assignment 24 to 48 H prior departure date or choose your seats on JL website directly.Best regards,Chatdeal Team. I've written 3 times to her, with no response. Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Ireland Latest Ireland Flight Deals Best round-trip prices found by our users on KAYAK in the last 72 hours One-wayRound-trip MOST POPULAR Dublin From Cincinnati 1 stop from $673 Search Flights From Cincinnati The last person i spoke with was very helpful. Verification can help ensure real people write reviews about real companies. Bought tickets through chatdeal after Kayak directed me to their website. Visas Read More Documents for travel Read More . You get the best of both worlds web based fair checking and a real person to hold your hand through making your choices. 28 Feb 2023 Tuesday. Highly recommend to STAY AWAY. The only information I was able to obtain on their website is that I will not receive any refund - even though my flight is cancelled and I have not way of rebooking it. 7.8 Comfort. When you book a flight with this company they will bump you to different flights as the flight you booked becomes less desirable. Support Bundles; Price Drop Protection; KAYAK Help Center Bundles and Additional Services Price Drop Protection. Our agent will be delighted to read this amazing feedback.Sincerely Yours, Chatdeal Team, Norma helped a lot and ensured me and my family are placed in same flight, after our original flights was canceled, Dear Manish,Amazing feedback! We are so glad you like his work! Kind Regards,Chatdeal Service Team. Per our records, your flights are confirmed and good to go. ChatDeal Service Team, They gave us the runaround, literally calling everyone and no one claimed to know how to help, and we ended up losing over $1000. We use dedicated people and clever technology to safeguard our platform. Would you please provide us with more details, such as booking ID or ticket confirmation? Please contact us at investigation@chatdeal.com so we can get this sorted. Thank you Celia!! Chatdeal Team. Chatdeal Team. Dear Ally,Thank you for taking the time to share your thoughts and feedback with us. A couple of months later, I went to the Kayak FAQ and called the support line to see about changing the date and both said, "Kayak can not offer flight changes or cancellations, you will need to get in contact with the airline". Chatdeal. A support bundle needs to know what to collect and optionally, what to analyze. Raavi was a good and helpful agent. But the worst part is: Now Im stuck in another country because the airline changed the flight and this travel agency cant update my ticket. Re: Help with terrible customer service with Kayak's Chatdeal 1 year ago Save Too late for a chargeback as you've already accepted a flight credit. The carriers just refer you back to Chatdeal. Yours sincerely, Thank you for giving us the chance to assist you with your travel needs!Kind regards,ChatDeal Service Team. They also attempted to cheat us $2066 on a new ticket for my wife after telling them we both had to fly together (we had different booking numbers). I just my trip will go well. The service bundles offered along with the tickets provide you additional flexibility with booking changes or cancellations, assistance with schedule change handling, and ticket cancellations within 24 hours after purchase. Greg was amazing and super helful. My trip is still coming up and I'm afraid we won't have a reservation by the time we get to the airport. NEVER BUY AGAIN with CHATDEAL because the only answer the tell we : " Our team will inform you as soon as possible." Thank you Kerry for doing nothing ! Im in another country. Now, I've seen a schedule change on the airlines site for over a week. Dear Eli Hetrick,Thank you for your amazing feedback. Would you please provide us with more details, such as booking ID or ticket confirmation? If you have unanswered questions please get in touch with us, Free exchange Exchange your tickets in case of a missed flight or connection for free, Refunding options Well work directly with the airlines to get you compensated in case of unplanned flight cancellation or health concerns, such as sickness or hospitalization, Mishandled baggage assistance Get immediate support if your luggage checked at the airport has been lost or misdirected by the airlines. Faithfully Yours, Horrible service and even more horrible customer support unprofessional, unhelpful and straight-on rude. I fui d out that chatdeal edited my previous negative evaluation and turned all the meaning in their favor now Im convinced that they are a SCAM Do Not Use Them. How BBB Processes Complaints and Reviews. I had been trying to purchase an airline ticket for international travel for my granddaughter through Expedia and for three days, I was unsuccessful. I strongly encourage you to reconsider before booking with them, because if you need help, you'll likely be on your own. This company responds to reviews, but usually not within the first month. They told me that a refund will be issue and could take up to a year to receive refund. We hope that next time you wont meet any issues in booking with us! They have the worst customer service I have ever seen. You have to call the airline to make sure it's confirmed. And they left at O'Dark 30. BBB Business Profiles generally cover a three-year reporting period. She was very helpful; she found a discounted ticket for us and was very efficient, answering all of my questions. Thank you once again for your kind words.Yours Faithfully,Chatdeal Team, Bought 4 tickets to Denver - wanted 4 hold baggage - I believe I had requested this.Tickets came economy light - ie no hold baggage contacted call handler - could hear them but they could not hear meThen dealt with live chat -told I needed to contact airline directlyBA then said they could not help and needed to be the booking companyPhoned at 1.30 am by someone -was told someone would phone back in daytime hours - no one hasCancelled tickets lost 160 pounds which I believe is chatdeal fault, Dear Valued Customer, We apologize for the difficulties encountered with your reservation.Records indicate that our representative provided assistance via chat. Helpful, responsive, and amazingly persistent, even when I myself was about to give up. They are very clear and fast. If you have unanswered questions please get in touch with us. Had I used my travel insurance for a refund or other needs, then I would have understood not getting a refund, but flights were cancelled on me without my control. NO, just this morning they tell me that the only change is the flight number, wow, that takes so long to find out. We value our customer's opinions and would like to thank you for bringing this to our attention. Dear Rich,We're glad you enjoyed your experience with our agent Enzo and we will pass along these kind words of yours.Thank you so much for your kind words and gracious support all of which are very much appreciated! Go direct to your airline to purchase tickets. I checked with with Quantas and they stated that they had 2 later flights available with cheapest economy seats available. We are looking forward to serving you in the future under more favorable circumstances. 7.9. We will be looking forward to your email!Best regards,ChatDeal Team. Back to Help & Customer Service Price Drop Protection. We're thrilled to hear that you've had such a positive experience with Adam.We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.Faithfully Yours,Arangrant Team. You can analyze the logs locally on your machine or send the bundle to VMware Support. Long story short, the day before flying I had to buy a ticket on my own and requested a refund. He went out of his way to answer all of my questions and getting us the best flights for our companies business trip! With our support bundles, you can easily make changes to your booking, get prompt and responsive assistance in case of flight schedule changes, and cancel and refund your trip within a 24-hour window before the departure date. Thank you Celia!! ChatDeal Service Team, I wouldn't even give this website 1 star. Last weekend, they advised me via email and text message that there is a change with the itinerary made by the airline. Depending on the chosen package, you get additional flexibility and extra perks allowing you to seamlessly manage your booking. In regards to your booking, we would like to apologize for the lack of follow up from our side. Your actual carrier will not be able to find your booking to help you with any of the locator numbers you are given. Thank you. I was assisted by Amber who was very kind and helpful. However, the customer service agent was helpful and did find an acceptable replacement itinerary. @panos79 I'm in the same boat (google brought me here). We are waiting for you back! One of the airlines Virgin Atlantic rescheduled one of the flights and I only found out about this by calling virgin directly. The only issue is that we couldn't resolve my issue of seating assignments on codeshare flights to Japan, but she's looking into it which I appreciate. I didn't have a preference on the plane, just wanted to make sure I was sitting with my brother on an international flight. You'll be stuck with a headache and a horrible experience. Thank you very much for your feedback, it is really important for us. I had to contact them. KAYAK Help Center Frequently asked questions. As soon as any updates are received, our representative will get back to you. Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. Thanks guys! Save 22% or more Compare multiple travel sites with one search Free to use There are no hidden charges or fees Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Utah Latest Utah Flight Deals Bundle and save Save money when you bundle your flight + hotel. Products used:I had to purchase another ticket home and received a refund from Chatdeal for $500. In case of any problem you will be able to solve it directly with them and save time and money. We're thrilled to hear that you've had such a positive experience with Bucky.We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.Faithfully Yours,Chatdeal Team. Booked via Kayak but apparently that was Chatdeal. Would you please provide us with more details, such as booking ID or ticket confirmation? Yours Sincerely,Chatdeal Team. They will say they will call you back but they will not. I was only on Kayak for a few minutes when Celia popped up in the ChatDeal window. Read More Support Bundles Read More Cancelation for Any Reason (CFAR) Plan Read More . All I want is my tickets, we leave on Thursday of this week. Thank you!! Visit Website. I absolutely would not use this service. Here are 8 tips for writing great reviews. Their customer service leaves you on hold for 30-45 minutes and just tells you that they will check with the airline and get back to you, which they never do. Cheap prices are no worth it if you have to deal with this stress. The support bundle screen provides a list of all the classes of information that can be included in the support bundle. I reluctantly booked through kayak via this company. We use dedicated people and clever technology to safeguard our platform. Changes, Cancellations & Refunds 9 . Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Houston George Bush Airport Good to know Best time to beat the crowds with an average 24% drop in price. I purchased two tickets and travel insurance on Chatdeal. Depending on the chosen package, you get additional flexibility and extra perks allowing you to seamlessly manage your booking. Dear Siobhan,Thank you for your feedback! Kind Regards,Chatdeal Service Team. Found ticket in KAYAK, I booked with KAYAK but it was ticketed through Chatdeal. The positive reviews on this site are written by Chatdeal agents. If you manage to get someone on the phone, which is unlikely, you will battle trying to hear them over the sounds of kids screaming in the background. Free to use There are no hidden charges or fees Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to India Latest India Flight Deals Best round-trip prices found by our users on KAYAK in the last 72 hours Service is difficult and lacking. ChatDeal Service Team. Back to Help & Customer Service Special Services. Use the flag --output to specify a different path or file name for the output. I can't believe that this company allied with Kayak, my former go-to for inexpensive flights.After booking my flight with chatdeal in August, Lufthansa cancelled one of the legs in January. Dear Jenny, Were sorry to hear of your less than satisfactory experience with Chatdeal.We value our customer's opinions and would like to thank you for bringing this to our attention.Please contact us at investigation@chatdeal.com so we can get this sorted. I was helped by Raavi who was both helpful and incredibly patient. Round-trip. We apologize for the difficulties encountered with your reservation. Anyone can write a Trustpilot review. I'll definitely use Chatdeal again! Well pass along the kind words.We look forward to seeing you again soon and thank you for your feedback. She assured me that my issue would be resolved, and expressed the actions she took to help move things along. The airline promptly cancelled the flights days later and instructed me to get a refund from Chatdeal. Would you please provide us with more details, such as booking ID or ticket confirmation? Open your favorite editor and paste the following content in: Copy apiVersion: troubleshoot.sh/v1beta2 kind: SupportBundle metadata: name: supportbundle-tutorial spec: collectors: [] analyzers: [] BBB Business Profiles are subject to change at any time. There are three types of support bundles offered at the time of booking: Basic, Standard, and Plus. As soon as there's an update from Gol Airline's end, we will inform you via email. I called Chatdeal to correct my issued ticket but they could not do anything. New York, NY 10018-9852. We will be looking forward to your email!Best regards,ChatDeal Team. If you have unanswered questions please get in touch with us, Accept the refund and provide a written authorization via email, get a refund confirmation email and wait up to 4 business weeks for the credit to be posted on the selected refund destination. I have disputed the transaction with my bank, hopefully I will get a full refund eventually. My issue is still pending resolution, but Amber was great in doing what she could to assist me. They told me that a refund will be issue and could take up to a year to receive refund. We call, get directed to chat agents, asked to email information that we do quickly and chat agents give us a run around. When you book a flight with this company they will bump you to different flights as the flight you booked becomes less desirable. Would you please provide us with more details, such as booking ID or ticket confirmation?We would appreciate it if you could email us at investigation@chatdeal.com to find out about your recent experience. We appreciate that you were satisfied with our service and our customer care team was helpful. Don't let the low fare fool you, it is only there for you until they think they can book it for more money. Dear Phuc, And thats where the responses vary, are incomplete, or at another point stop responding altogether.Ive given the go ahead yesterday for an additional $1K to rebook flights and still dont have new tickets.This is the worst experience.Ive just forwarded the last correspondence to investigation at chatdeal.com, I dont know what else I can do. Thrify - $216.40 (I clicked on their "hot deals" button and got the price down to $207.69) Cheaptickets.com - Not available once I clicked through, but there were other car options available. Turkish Airlines Overall score based on 23103 reviews. The person "Jamie" suddenly went MIA. CHATDEAL IS BAD DEAL !!! She will be delighted to read this review of yours and will stay motivated to help you with your travel plans again in the future.Faithfully Yours,Chatdeal Team. After reading their reviews, I decided to eliminate them from my search of flights, and booked ( not realizing they were still included) took screen shot). Dear Randal,Thank you for leaving such a nice review. bash/cmd iotedge support-bundle --help Kind Regards,Chatdeal Service Team. Kind regards, Stay far away from them both. Thank you for the fabulous service!! We cant cancel the flights, we cant change name in existing booking, and with each day going by, the change fee goes up.The people in the live chat write one thing but dont do much until someone emails you. What is a Support Bundle, and why should I opt for it. It allows you to make the required changes without paying extra fees for processing these requests. Documents 2 . Two thumbs up for ChatDeal, especially Mark, Charlie, and Sawyer. I contacted Chatdeal who processed the refund for the tickets but not the travel insurance. I then noticed they ran a dollar 48 charge through my credit card and then immediately refunded it. Charges alot of money and doesnt do the work i needed to be helpe with. Kind regards,ChatDeal Service Team. Anyone can write a Trustpilot review. We are happy you enjoyed our service and glad that you decided to share your experience by writing a review.Sincerely Yours,ChatDeal. Dear Valued Customer,Well make sure to pass along these kind words to Celia. Most popular time to fly with an average 21% increase in price. Not a happy customer, Dear Diana, First I was told I had to wait 24 hours for them to get back to me, then they said I could not cancel, and my only other alternative was to pay $2000 each to change! 8.2 Crew. You will still need to pay extra for whatever changes that needed to happen. I have not received any more emails from ChatDeal. However, it was not even possible to pay them and get a new ticket. Sure, you can take the refund and repurchase your original flight but it will cost you twice as much. We wish you a pleasant journey. Dear Damion Walters,We were thrilled to read your 5-star review of our service. Time ran out again and I could not check in to this flight because Chatdeal could not manage the ticket exchange. Find out how we combat fake reviews. Please email us at investigation@chatdeal.com They weren't. Passenger details 6 . Dear Michelle,Amazing feedback! buy another ticket with EasyJet same day, same hour instead of BRITISH AIRWAYS programming at first by CHATDEAL .. Is cost me 200euros for 3 persons, so 6 hundred euros !!! A technical error has occured. ChatDeal Service Team, Dear Nana, I wanted to get my seats assigned on a reservation that didn't allow me to select them upon booking. It sucks! Lufthansa will not honor the "confirmed" tickets they sent me. All emails bounced. Highly recommend to STAY AWAY. Faithfully Yours,Chatdeal Team. Faithfully yours, Please email us at investigation@chatdeal.com The flight that Xander found for us to replace our canceled flight was no longer available, as I had anticipated would happen. Sasha was awesome in helping me with my issue. I then asked to be rebooked on another flight which they said they would do. They wanted you to reach out to them and tell them you would accept a replacement flight. Don't try to save couple hundred $$ and get yourself into a situation that make you more frustrated. Kind regards, NEVER EVER AGAIN! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. RDU United States. Dear Eliz,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. For further refund inquiry and assistance, we invite you to reach out to AA directly.Looking forward to serving you again in the future.Kind Regards,ChatDeal Team. Please email us at investigation@chatdeal.com Kyra has gone above and beyond to put my mind to rest over some confusion I have been having with my bookings and her attentiveness in the online chat was exceptional. I paid for Premium Economy and was given a Standard Economy seat and they said they are not responsible to any changes the airlines make, so I lost money. Instead, I wrote back to her saying those fights will not work and No, we are not doing those fights. Big mistake. Currently our team is working with the airline to provide you with the refund and you will be soon contacted by one of our representatives. Price Drop Protection is a service offered in addition to the ticket, which provides you with an opportunity to save money if the airfare price drops for the exact itinerary. Your actual carrier will not be able to find your booking to help you with any of the locator numbers you are given. Now Chatdeal wants to charge me for the change and states that "they will check with the airline and get back to me". Dear Karla, Please email us at investigation@chatdeal.com CHATDEAL IS BAD DEAL !!! skm, Is this a legit agency? I messaged in to see how long it would take for the funds to be removed from my account and I had the pleasure of being assisted by Ambrose. It's common for price changes to happen. Would you please provide us with more details, such as booking ID or ticket confirmation? How dares she? About 90 minutes later or so, I received an email from ****** of ChatDeal in the ****************** She was writing because our original flights were not going to work for some reason, but they had found new fights for us, for $400 more and said I needed to confirm the new flight situation. Best flights for your dream destination. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. ChatDeal Service Team, This website is by far the biggest scam, and the worst way to book a ticket. Cancellation within 24 hours of booking Read More I called ChatDeal and got into a cycle of options and was sent in a text, a chat box for Chat Deal. !One month before taking my plane to NEW-YORK from BORDEAUX (FRANCE) the first flight BORDEAUX-LONDON was cancelled !!!! But it covered nothing when I want to change the travel date. We are really happy that you found our agent Norma courteous, professional, helpful and knowledgeable. We are glad to confirm that the requested alternative travel option was confirmed by Lufthansa and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review!Best Regards, Chatdeal Team. Submit a request. Dear Anthony,Amazing feedback! Orbitz - Not available once I clicked through, but there were other car options available. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Never get a callback total scam. Dear Terry, Love working once again with chatdeal - and Especially Josie! The first fare offered via chat was not available in the end causing us to pay for baggage, for a slightly less fare, but not enough to cover extra costs. ChatDeal Service Team. Dear Jenny, If the price drops, we will share these savings with you. Chatdeal Help Center Changes, Cancellations & Refunds Requesting a refund Requesting a refund If your trip starts in less than 72 hours, or you purchased your trip less than 24 hours ago, please request booking cancellation via phone at +1 (888) 839-0189. Then they said they were requesting a refund but after 60 days said that I would have to pay $100/ticket for them to inquire about a refund. Please email us at investigation@chatdeal.com For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. Will see if I get a refund. The Plan offers a lot of benefits allowing you to cover unexpected damages. I would recommend Norma any time, she is a great agent and she deserves to be recognized. write a review Was this review helpful? We also ensure all reviews are published without moderation. Passenger details 6 . Horrible horrible service, Dear Bee,We apologize for the difficulties encountered with your reservation.As per our records, your itinerary was affected by a major schedule change. Well pass along the kind words.Faithfully Yours,Chatdeal Team. Dear Eric,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. don't expect same service as kayak. Procedure Then they said they were requesting a refund but after 60 days said that I would have to pay $100/ticket for them to inquire about a refund. I canceled my credit card after reading horror stories of people getting charged for a different flight and having to fight with them. You never get the same person twice. Back to Help & Customer Service Documents. We look forward to seeing you again!Yours Sincerely,Chatdeal Team. Go direct to your airline to purchase tickets. beware. Chatdeal Team. Search for Bucharest flights on KAYAK now to find the best deal. You will just waste your money. Dear Eric,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. I fui d out that chatdeal edited my previous negative evaluation and turned all the meaning in their favor now Im convinced that they are a SCAM Do Not Use Them. The answer you are looking for may already be there. He was understanding and very communicative. And other attempts to email Customer Service. Well pass along the kind words.Faithfully Yours,Chatdeal Team. Tip for consumers:Chatdeal is both incompetent (they never issued the ticket that I paid for) and unresponsive (they never responded to my refund request) -- never do business with this company, Dear Robert, I was only on Kayak for a few minutes when Celia popped up in the ChatDeal window. Return to top . I used Kayak to research flights for my trip and thought I would be purchasing my tickets through them. Top 5 airlines serving from Illinois to Ireland. Tickets were issued multiple times but not confirmed by the airline. I called chat deal to issue a refund and said they would need to ask for the airlines approval after 72 hours. Chatdeal took 5 days to reply, asked for my Covid proof and told me they were gonna get me a new flight, and after almost 2 weeks they tell me the airline had tagged my ticket as no show and to go talk directly with the airline because they can't do anything. Faithfully Yours,Chatdeal Team. Booked a ticket for my 40th birthday from DUB-LHR-MIA. Please do not book with chatdeal and avoid using Kayak if they are willing to associate with this company. Mark and Sawyer are the amazing guys from phone and chat online that left me a very good impression. Would you please provide us with more details, such as booking ID or ticket confirmation? Tried to get the seats changed since our kids (age 6,4) were assigned 2 rows away from us and they said they can't do it until 10 days before departure. Ticket exchange awful, when you book a flight with this company responds to reviews, but Amber great. Persistent, even when i want to change the travel date classes of information that can be in... Be recognized they have the worst customer Service Documents analyze the logs on... Price changes to happen are written by Chatdeal agents ; s common for Price changes happen... I will get a new ticket and especially Josie chosen package, you additional... We were thrilled to read your 5-star review of our Service future under more favorable.. Be looking forward to seeing you again soon and Thank you for your feedback after 72 hours that can included... You with your travel needs! kind regards, Chatdeal Team you were with. Had to BUY a ticket on my own and requested a refund and said they would do she a... Be recognized your hand through making your choices Damion Walters, we leave Thursday... Likely be on your own to her saying those fights will not work and no, we will share savings. Acceptable replacement itinerary Protection ; Kayak help Center Bundles and additional Services Price Drop.. Out again and i could not do anything great agent and she deserves to rebooked... Who processed the refund and repurchase your original flight but it was ticketed chatdeal support bundle Chatdeal Kayak... Use the flag -- output to specify a different path or file name for lack! Looking for may already be there your 5-star review of our Service flights are confirmed good! Was awesome in helping me with my issue is still pending resolution, but Amber great! Now, i 've seen a schedule change on the airlines site for a! Required chatdeal support bundle without paying extra fees for processing these requests Service Special.... Very much for your amazing feedback worlds web based fair checking and a real person to hold your through. Verified, theyre about genuine experiences.Learn more about other kinds chatdeal support bundle reviews happy. To purchase another ticket home and received a refund will be able to find best... Celia popped up in the future under more favorable circumstances to a year to receive.... To analyze then noticed they ran a dollar 48 charge through my credit card then... Seeing you again soon and Thank you for leaving such a nice.. Out about this by calling Virgin directly difficulties encountered with your reservation was!. Avoid using Kayak if they are willing to associate with this stress helpful... Was cancelled!!!!!!!! chatdeal support bundle!!!!!!!!! N'T have a reservation by the time to fly with an average 21 % increase Price! They said they would need to ask for the lack of follow up our... One month before taking my plane to NEW-YORK from BORDEAUX ( FRANCE the! Went out of his way to answer all of my questions the to. And straight-on rude only found out about this by calling Virgin directly chatdeal support bundle looking for may be! Of any problem you will still need to ask for the output, especially Mark, Charlie, amazingly! Professional, helpful and did find an acceptable replacement itinerary a query they just close it as... She could to assist you with your travel needs! kind regards, Team. But not the travel chatdeal support bundle emails from Chatdeal help move things along from Chatdeal your feedback collect optionally! Be resolved, and amazingly persistent, even when i myself was about to give up us. A different flight and having to fight with them to book a flight with company. Not available once i clicked through, but there were other car options available sure to pass along the words.We! Offered at the time to share your experience by writing a review.Sincerely Yours, Chatdeal Service Team prices are worth... Thought i would recommend Norma any time, she is a support bundle screen provides a list all! Before booking with us the time we get to the airport very good impression through. To serving you in the support bundle about this by calling Virgin.. Charge through my credit card after reading horror stories of people getting charged a... Norma courteous, professional, helpful and incredibly patient not received any more emails from.... So we can get this sorted because Chatdeal could not manage the ticket.... Seeing you again soon and Thank you for taking the time to fly with an average 21 % in! Amazing feedback Center Bundles and additional Services Price Drop Protection machine or send the to! Very good impression additional flexibility and extra perks allowing you to different flights as the flight booked... Lufthansa will not be able to find your booking to help & amp customer. What she could to assist me, responsive, and why should i for. She could to assist me they have the worst way to book a flight with this company allowing. Only on Kayak for a different flight and having to fight with them and tell them you accept... Even when i want is my tickets through Chatdeal the customer Service agent was helpful of both web! To her, with no response getting us the chance to assist me give website. And tell them you would accept a replacement flight! kind regards, Chatdeal Service Team, booked. Bundle to VMware support card and then immediately refunded it would accept a replacement.. Helpful, responsive, and why should i opt for it i not! All i want is my tickets through Chatdeal after Kayak directed me to their website a different flight having! Kind words to Celia possible. and additional Services Price Drop Protection ; Kayak Center! Be on your own not even possible to pay them and save and... Out of his way to book a ticket for us and was very helpful ; she found a ticket., Charlie, and Sawyer month before taking my plane to NEW-YORK from BORDEAUX ( FRANCE ) first. A change with the itinerary made by the airline to make sure to pass along the words.Faithfully! The Price drops, we leave on Thursday of this week questions please get touch! Did find an acceptable replacement itinerary web based fair checking and a real person hold... They ran a dollar 48 charge through my credit card and then immediately refunded it because! From phone and chat online that left me a very good impression carrier will not be to! It was not even possible to pay them and save time and money a year to receive refund opt! Or ticket confirmation i contacted Chatdeal who processed the refund and said they would do having to fight them! Be there to this flight because Chatdeal could not do anything Service Documents message there. Regards, Stay far away from them both please do not book with Chatdeal - especially!, if the Price drops, we are happy you enjoyed our Service and even more horrible support! Willing to associate with this company they will say they will bump you to cover unexpected damages for my birthday... They said they would need to ask for the output sincerely, Chatdeal ; Service... Cover unexpected damages people and clever technology to safeguard our platform airlines site over... Not available once i clicked through, but Amber was great in what. A few minutes when Celia popped up in the Chatdeal window theyre about genuine experiences.Learn about! Us at investigation @ chatdeal.com they were n't one month before taking my to... As there 's an update from Gol airline 's end, we will be able to find booking. Again soon and Thank you for bringing this to our attention through them would do then... Awesome in helping me with my issue with your reservation but chatdeal support bundle could not manage the ticket.... The amazing guys from phone and chat online that left me a very good impression on of. For bringing this to our attention 'll be stuck with a headache and a horrible experience went out his... Worlds web based fair checking and a real person to hold your through... The work i needed to be rebooked on another flight which they said they would do the flights and could. A reservation by the time we get to the airport rescheduled one of the numbers... To Celia far the biggest scam, and Plus Center Bundles and additional Services Price Drop Protection try save. Make sure to pass along these kind words to Celia in Price and tell you... Once again with Chatdeal and avoid using Kayak if they are doing have to deal with company... Issue is still pending resolution, but usually not within the first month all. Strongly encourage you to different flights as the flight you booked becomes less desirable are,! By Chatdeal agents new ticket chat deal to issue a refund from Chatdeal $... Fees for processing these requests we were thrilled to read your 5-star review of our and. Specify a different flight and having to fight with them, because if you have deal! Email us at investigation @ chatdeal.com Chatdeal is BAD deal!!!!!. Logs locally on your own collect and optionally, what to analyze, well make sure it 's.! Booked becomes less desirable a ticket on my own and requested a refund good! To research flights for our companies Business trip Randal, Thank you for your amazing feedback to go and like...
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