I am frozen in the same spot in line for 2 hours. Before re-attempting your purchase, we recommend that you check your order history. Server is down. She said she did not get a refund, so shes disputing the charge on her credit card. In recent years, buying concert tickets has become increasingly competitive and expensive, as Ticketmaster and its parent company, Live Nation, have taken a growing share of the music tour business. Wir werden es dir schon zeigen! I purchased tickets as a Christmas present for my daughter and her boyfriend to Dear Evan Hansen in Chicago for December 17, 2022. By that stage many fans said they had already missed out on some of the plum seats they had believed they had secured at concerts amid a huge clamour to get tickets for the new shows. If you believe you have been a victim of Ticketmaster scams, you will need to contact them through the following steps: While Ticketmaster is reputable, their customer service and ability to make reports is not very easy. When I log into ticketmaster it says 'no account with this email address" Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. Get the latest What's On news - from food and drink to music and nightlife - straight to your inbox with our daily newsletter. If you exceeded the time limit the tickets will be released. Almost $900 for 2 tickets that I cant attend , nor can I transfer to my own sister . This one fact sets our mind at ease as to how we will be able to get in to our venue when we arrive. The complaint has been investigated and resolved to the customers satisfaction. Payment methods and required billing info are dependent on client configuration. I'm not the only person having this issue today. Ticketmaster is the worst! Bolton Wanderers star could face prison time after admitting assault of doorman, Eamonn Holmes shares 'most awful thing' about health woes after being showered with support over fresh observation, But Eamonn is trying not to let his health woes hold him back and enjoyed time with two of his sons, Married at First Sight UK star Sophie Brown quits top Manchester job and reveals plans for the future, Sophie appeared on the popular E4 show last year, 'You got enough to kill someone only need one in right place': Manchester gangsters' gun and drugs supplier jailed for nearly two decades, 'F*** him, let him bleed out': Faces of the merciless mob who hunted down and killed Manchester dad in the street, Four people were found guilty of murdering Mark Gibson and another was convicted of manslaughter, LIVE: Key moment for Awaab's Law campaign as MPs discuss Bill - latest updates from the Commons, Vital law changes following M.E.N. Ridiculously expensive fees. Desired outcome: "This will ensure an optimal shopping experience. This problem has been solved! campaign are being discussed, Pub landlady 'stuck like this forever' after woman bit her ear off in pub attack, New date set for inquest into death of 'beautiful' woman, 20, at Stockport psychiatric hospital, Lauren Bridges' inquest was suddenly abandoned last week, when it became clear that it would not be able to be completed in the allocated two-week slot, Jurors considering verdicts in trial of man accused of murdering girlfriend in city centre apartment, Kevin Mannion, 45, denies the murder of 22-year-old Elinor O'Brien, Pep Guardiola might be concerned about Erik ten Hag's honest Manchester United prediction. He is still crushed! Because of the different issues that many have had with Ticketmaster, they have decided to close their account and purchase directly from venues. Ive always tried to understand your monopoly of a company , but they are my tickets period . Last checked 1 day 5 hours ago. Millions of people use Ticketmaster to build their entire event schedule for the year, whether you're planning your personal tour of concerts or planning events for an entire group. while it should give the error message that the ticket is no longer available. I hope the video helps the middle school teacher sign out. FULL REIMBURSEMENT = TOTAL OF $1440.00. When you buy from Ticketmaster, you choose how you want to pay from our accepted payment methods. If ticketmaster.com is down for us too there is nothing you can do except waiting. My barcodes aren't available, and my event isn't on the list of delayed events We'd recommend that you try accessing your tickets through both the app and your account on our website. Last year, fans of Olivia Rodrigo ended up disappointed after they said Ticketmasters technical difficulties kept them from buying the coveted tickets when they went on sale. Desired outcome: Riveras mistake is also not uncommon for years, fans have warned other fans about Ticketfaster on Reddit. Is Ticketmaster.com down for you right now? I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. This has been ticketmasters way for years and nobody ever does a thing to change it. Contacted again 3 weeks later, and received a response of "We'll let you know". Ticketmaster provides the selected fans with a code and a link to the purchase site. Provide the app with the details about your bank. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. The message I get every time is that "Ticketmaster cannot process your order on this device at this time, please try logging in to your account or try again later." Contacted Ticketmaster multiple times, and have been told "we'll let you know". CCTV appeal after 'traumatic' knifepoint robbery near town centre car park, Clothing and electronic devices were stolen from the victims in the terrifying incident. Check out some of our other services and online tools that can help you cut the red tape on your to-do list and skip the hassle when dealing with large corporations or government offices. This means that we may include adverts from us and third parties based on our knowledge of you. Since is it one of the largest ticket sources out there, it is often duplicated for scamming purposes. If ticketmaster.com is down for us too there is nothing you can do except waiting. They did not deliver my tickets. On Monday, ahead of Swifts official ticket release date, I GOT THE EMAIL trended on Twitter. Then crickets. February 21, 2023, 1:30 PM. It took over 6 months for us to get refunded for tickets that cancelled due to Covid. Ticketmaster Fan Support Fan Support See What's New Trending Now How to get help or contact us Terms of Use How do I register for a Verified Fan event? File an official complaint with the court to solidify your case. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Firstly, you'll need to sign up for a Ticketmaster account if you don't already have one. Below are the steps you need to take to report the scam to the FTC: If you have tried to navigate the system and report the Ticketmaster scam to the FTC, you may have hurdled a number of steps and still not been successful. Everyone except federal regulators view Ticketmaster as a monopoly, and from that come all the bad things that happen when theres a monopoly in an industry, Skoufis said. HOW IS TICKETMASTER ALREADY DOWN ?????? 3.How do I contact Ticket Exchange by Ticketmaster? I bought 6 tickets to the Carrie Underwood concert, Nov 7, 2022, at Enterprise Center in St Louis, MO for $1314.00 total. Terrible system I will never buy tickets through Ticketmaster again. Hello all. 24/09/2023 Single Price: 196,00 Euro: Quantity: 0,00 Euro: Ticket normal ab 01.05.2023 Tickets available soon . Please contact us via email or phone. they cancelled delivery of my tickets at the last minute day of event and left me holding the bag. and our Swifties was also trending on Twitter. Tickets for upcoming events may show in the "Important" section of Wallet. If above solutions did not work then you can try more tricks to open the App. Went to Rangers Hockey game on 2/20/23 You'll get a detailed solution from a subject matter expert that helps you learn core concepts. Right now , Id like to return these and just get my money back . TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. Can you please let me know who is responsible for the outrageous price of the concert Taylor Swift in Raymond James stadium and please forward to him? Online chat is gone now. I had this exact same problem today! If these solution did not work then you can make contact with . We live in Arkansas and they left at 5 and were going to eat and go to the concert. Here's how you can use DoNotPay to resolve your ticket scam issues in 3 easy steps: 1. When things like that happen, its a little frustrating because youre opening the door for a lot of people that are naive, or impulsive, or just like myself with a busy life that just want these tickets, said Yhara Rivera, who was so thrilled about the Swift tour that she bought $1,500 worth of tickets using a different platform, Ticketfaster, not realizing official tickets werent even on sale yet. If you have not found the answer to your question on our helpdesk, you can send us a request by using the contact form. Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. As for the Swift ticket sales chaos on Tuesday, Ticketmaster urged fans on Twitter to avoid going through its homepage to get tickets. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. Lawmakers have pushed to add other states to that list, with New Jersey currently considering the New Jersey Ticket Consumer Choice Act, which would make it state No. #9: They were stuck for over 2 hours. All of this info is easily attainable online. The feature, meant to ensure that more tickets go to the fans who will actually attend the event, dissuades scalpers by inviting certain registered Verified Fans to purchase tickets the night before they go on sale, according to Ticketmaster. I should be able to access them whenever Id like . Cheated and Lied to in GA. Ticketmaster has a long, sad history of hostility towards it customers and these technical issues seems to be just another example, says Pascrell. Phone number and email are useless. Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. Something went wrong, please try again later. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Gift Cards Group Bookings Help. The airline provides world-class services at cheaper flight fare. Music Sport Arts, Theatre & Comedy Family & Attractions. Last checked 1 hour 56 mins ago. Ramzi M Was this reply helpful? Hands down the worst experience ever! Any update on this? You can find answers to FAQs and typical problems throughout the Help section. In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. Below is a picture of my sweet son! Some fans reported that the queue had been temporarily paused, causing uncertainty as to if and when theyd ever obtain tickets, Ticketmaster and Live Nation did not respond to requests for comment. 1. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. It's not right. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. The concert was at Landers center in Southaven ms! This is what we do best. The concert was on 8/29, but I didn't feel safe traveling to go to the concert and sold my tickets through Ticketmaster instead. The seats were for section 101 B seats 6-11. Create an account to follow your favorite communities and start taking part in conversations. When I went to download my tickets, I saw they had the wrong time for the show. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. Below is a picture of my sweet son! MSG has a laser reading customer phones for entry into arena. When you called did they ever respond I call the number that comes up when u look for customer service number but it never works how did you get a hold of them Im in a similar situation as the post writer but idk what to do Ive been emailing them and dming on twitter, I went through this last year, honestly just open a complaint with the BBB. But what about your verification deposits? Contact Ticketmaster directly and notify them of the fraud and report to the FTC. I will try to add the shot of the actual tickets again later. Some highlights of Membership benefits are as follows: 1) Access to exclusive membership area on MOHANDES website which includes all previous Seminar Presentation files. Last checked 11 hours 49 mins ago. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. I'm in Florida, she's in Chicago. They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. Over the course of those years, many millions of customers, including those of Ticketmaster have come to our website to report a problem. Please enable JavaScript in your browser. Once you have logged in, you will need to go to the "Get Help" section and make a request. Submit a complaint and get your issue resolved. Question: A raffle has 250 tickets. I was to sell or transfer the tickets? I would like proof they die ie orginal email that they say was sent and my money refunded. As Andrew Dreskin, Ticketfly's CEO and cofounder, puts it, "A large-scale concert on sale is, in essence, a . When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. Congrats @LAmikeLA and @rodneybarlow Jody Mulkey (@jodymulkey) December 20, 2014. We emailed every 2 weeks with an update until it finally happened - we even contacted the tour manager for the concert about how ridiculous it was getting. @Ticketmaster launches Apple Pay in newest release. It's incredibly unprofessional. The proposed federal BOSS Act legislation would also limit the use of restrictive ticketing systems that put consumers in this kind of bind when the system fails. Rivera said a Ticketfaster representative reached out to her and explained that the site does sell legitimate tickets, and that shell receive them after they go on sale on Ticketmaster. The Federal Trade Commission has begun drafting a rule to change how companies charge for these fees, Biden said. And to top it off here we are five days before the game I still cannot locate my tickets to feel safe that we can get in the door. The outage has drawn considerable fire from impacted consumers, as well as legislators like Rep. Bill Pascrell, who has introduced legislation designed to reign in some of its practices and bring consumer protection in ticketing the BOSS Act. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Desired outcome: The American Airlines reservation number is 1 [850]3874960 . I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. Type in Skip Waiting on Hold and select the product. "The fee situation has gotten the attention of the White House. Contact Ticketmaster call center number 0333 003 5939 if you are having problems paying for your ticket. Ticketmaster Support Number: 1 (800) 653-8000. Join our community, read the PF Wiki, and get on top of your finances! You can't control the market and then treat customers this way. Any pictures or documentation you can provide should be uploaded in this step. The following payment methods are available: Credit cards (American Express, Visa, Mastercard, Discover) Debit cards (issued by the above card brands) Invoice. I sent the following message to Fan Support last week? A spokesperson for Swift did not respond to a request for comment. Update Ticketmaster App. 2 tickets are going to cost 8 dollars, and 3 tickets are going to cost 12. #3; Its terrible. Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. I have not received any reimbursement. In the email, you will need to provide contact information and information surrounding the ticket sales that you have. At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster. The connection to ticket.io is 256 bit encrypted. How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. App has wrong, date, time, city for the concert, Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. Ticketmaster does not sell tickets to Disney theme parks. But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. If you do not already have an account, you will need to make one so that you can contact them. In recent years, Ticketmaster has offered North American fans the option of registering as Verified Fans to enter a lottery to buy tickets for certain shows. Click Submit. Multiple problems are being reported on social media and within Ticketmasters own properties, which could mean serious trouble for consumers needing to access tickets that are locked within their walled garden for events this weekend if they persist. Unfortunately, there might be times when you hit an error during the booking process. Server is up. Go to your Ticketmaster account. The reunion. This complaint was posted by a verified customer. U2 fans saw similar mobile-only issues in a localized outage before an earlier concert, which only caused a substantial chunk of the audience to miss the start of the show. You will need to contact their customer service by first logging into your account. Will never use them again. Manchester City won their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against West Ham tonight. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). Last month, President Joe Biden announced he would begin cracking down on what he called junk fees that are often initially hidden from consumers when they search for a ticket, or are added on after buying. Totally incorrect, nothing about it was right. 'Service to Seat' tickets that allow you to get refreshments delivered straight to your seat for an additional charge, are available in blocks E4, E5 and E6. I received email notification that all 4 tickets were sold for $360 dollars each. Privacy Policy. 2. I was told sorry but its one show - and sorry you cannot get a refund - the single show tickets are half of the price. They stopped communicating with me. I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. Ticketmaster is not good for venues or entertainment. I purchased 2 Pink tickets for Fenway park on July 31,2023. Going to have to file for lawsuit. They refuse to deposit the two small amounts. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. They do not have a fax or a live chat support service. Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig, LGBTQ+ cocktail den set to open in historic warehouse location, Home Bargains shoppers say anyone with an air fryer 'needs' 1.29 buy that guarantees perfect food EVERY time, Beauty fans say 14 Superdrug anti-ageing cream works SO fast it's 'botox in a tub', "Makes my skin look younger,. They did not deliver my tickets. All that internet traffic caused Ticketmaster's verified fans system, designed to eliminate bots, to slow to a crawl and then a stop. Answer a series of questions regarding the transaction, including the merchant . I purchased two tickets to a concert through TicketMaster. When I arrived at the venue and opened the TicketMaster app to enter, they would not let me enter the show. It's like the scorpion and fox. Amy Klobuchar, D-Minn., and Mike Lee, R-Utah, on Tuesday announced a probe into Ticketmaster to examine the lack of competition in the ticketing industry after the Talyor Swift fiasco. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. Missed out on 20 different seats!" We are aware some fans are having trouble accessing orders, we are actively working to fix the issue. They were left box - row a seats 1,2,3,4. Once your direct deposit account is verified, you won't have to do this again unless your account info changes. Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. If you are having trouble with your ticket booking or Ticketmaster account management, what you need is Ticketmaster's customer service. We're great at hold lines, but we can do more! I literally always have this problem." "And like you gave them to me mom," pointed out another follower. Whether you're looking to make a new reservation or modify an existing one, the customer service team at is more than happy to assist you. Is StubHub Fraud Department Giving You the Run-Around? Unlock your phone. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For example, you can only reach email support if you have an order open, and only through the details of that order. Of course, you are free to shop our Web site for tickets 24 hours a day, 7 days a week. Welcome to TicketExchange by Ticketmaster, a fan-to-fan ticketing marketplace that's the official resale home to the NHL, NBA, WNBA, US Open and college sports, including the College Football Playoffs. Any advice on what to do next? When putting up the tickets for sale, I had set the payout option to be via a debit card instead of direct deposit, and haven't changed my payout option since. I want what I paid for. Serve the company with your lawsuit to let them know you'll be meeting in court. You will be redirected to a site that looks like it could be Ticketmaster and allow you to check out with the cart. Once . IE 11 is not supported. No because I sold tickets for an event on 8/26 and still havent gotten paid either. This review was chosen algorithmically as the most valued customer feedback. The artist didnt benefit from any of this! This is a technical issue. An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN tyler henry tickets atlanta ga 12/19/2022. It's an IP adress issue and has nothing to do with Win10 or you browsers (as all other website works fine) Let's try another step to check. Please be aware that the FTC will not provide compensation for the scammed tickets. ken holcomb @ken5562763 Reported 2023-02-14 13:13:02 Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? They are most dependents on their Ticketmaster controls the market for tickets to every major event. Lawmakers are demanding answers, as fans are reporting. Theyre trying to get a payout for a ticket sale. #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. The hiking trail across Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. About. Were You Scammed with Ticketcity Fake Tickets? When tickets go on sale, the link leads fans to a Smart Queue that keeps ticket bots out. Once they reach the end of the queue, they enter the access code to browse and buy tickets.