2. 2. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. You need to know how fast your Internet is 1st. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. You need to be either a Sky Q, Sky Glass or Sky Stream customer. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. And the servers will most likely be working again by then. This should fix the issue, and you can use Discovery Plus now. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. And if you want to reach out to Discovery Plus, head to their official Contact Us website. Turn off your TV or projector. Another troubleshooting step to follow is to power cycle your TV. Browse or search to find help, or start a new discussion on Community. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Put the onus on discovery to sort it out. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. To check your internet connection on Sky Q: 1. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. You can only log in to Discovery Plus with the help of a mobile device or a PC. Restart your device and/or reset the router. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. I have the same issue. Bring your router close to your TV.Connect your TV to the router through a wired connection. You might have to sign in to your discovery+ account again. So you need to improve your Internet connection. Now, plug in the TV to the power source again. If the internet is stable, it is not the reason for facing this issue. But of course, to check whether or not you meet this standard. Weve been having issues and found the above, the link worked for us. 15/Dec/2021 My e-mail response toDiscovery Plus Support. But this time, I recommend doing it through power cycling. You need a stable internet connection to use Discovery Plus on Sky Q. You need to be either a Sky Q, Sky Glass or Sky Stream customer. If youre using Wifi, try to put your TV and router in the same room. Visit the Discovery Plus website and login into your account. I've already got Discovery+ on my devices and a Discovery account! Was there ever a solution. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. Now working on non Sky devices, finally, after weeks of trying. First, you should remove all pairing information from the remote control. 4. Go to the apps rail, select discovery+, and then select Sign In. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. 4. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Reddit and its partners use cookies and similar technologies to provide you with a better experience. So prepare a phone or a computer and just follow along with these. The above guide helps you with Discovery Plus Sky Q activation. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! After doing so, you will be headed to the Sky website. You can check your internet connection using. But similar to what you did on the previous fix. You will be given a QR code and scanned with your phones camera. Like whats currently happening with your Discovery Plus app. So did you have to set up a Discovery account as well? Not familiar with what that is? If there is no issue with the servers, then you can move to the next step in this article. And now, check if you can open and access the apps contents. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. Want to know more about this website and me? 1. Head to theSettingsof your Sky Q Box. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. Turn off your Sky box directly at the mains. Once you do that, unplug your TV from the power source. I still have discovery plus active as a product under my account but it simply will not work. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. But fortunately, these types of mishaps are usually temporary. Select,Continueto continue ahead. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Tried it today and sane issue persists. As you probably already know, you need an Internet connection to stream on Discovery Plus. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. A page will appear that will show you the cost of the Discovery Plus. Makes decisions re renewal of contract easier anyway. Need a refresher on how you can do this process? You should check your internet speed. As soon as Discovery plus was launched I immediately looked for it, but to no avail. 2. Ensure that all the lights on your Sky box unit are OFF. From the hidden menu, scroll down and click refresh apps. Switch your devices back on. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. On the next page, select the option forContinue. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". Press the Services button on your remote and then the 4 & 6 buttons. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Press Home on your Sky remote and then select Settings. I also cannot open the website required to relink. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. Don't forget to activate your discovery+ account once you've signed up. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. If you are facing issues with it, you should try updating your Sky Q box. Firstly, switch off your Sky Q box as well as your TV. (EASY FIX! 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Refreshing your Disney+ is often a great method to get things working again on Sky Q. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. View answer in the context of this discussion. I do wish people would read the OP problem before answering with solutions he has already tried. You will be given a QR code and scanned with your phones camera. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. While unplugged, press its physical power button for 30 seconds. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. An outdated system can also make apps, like your Discovery Plus, crash. Restart your router if the internet is still slow. How fast your Internet should be to stream on Discovery Plus. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. Go down to Settings but dont press select. On your Sky device, go to apps and open the discovery+ app. If there is an issue with your network, contact your ISP to fix it. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. And for the Sky welcome channel to appear on your TV. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. Youll get the Signal Test Menu. 4. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. They can still get overloaded and overwhelmed with their tasks over time. If the servers are down, then Discovery Plus may not work on Sky Q. See how to get discovery+ on Sky Marketplace. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Sky Q and Discovery Plus have an official partnership. If the internet is stable, it is not the reason for facing this issue. After that, check if Discovery Plus is working on your device again. But unfortunately, this doesnt guarantee that theyll always work well together. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Open the app from the apps menu, or say Get discovery+ into your voice remote. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Plug your TV into its power source again. See, this process will completely drain the energy from your TV. More likely than not, itll be up and running again by tomorrow. Select 'Get discovery+.' 3. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. Once you do that, unplug your TV from the power source. Input the code you see on your TV to the website. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. Disable the ad-blocker or any other browser . Once done, turn ON the TV and the Sky Q box. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? Browse or search to find help, or start a new discussion on Community. Your TV itself may be the 1 having software or firmware problems. Sky needs to contact Discovery +. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. And if you dont activate it this way, you wont be able to access the app. Now, you will see a 6-digit code on your Sky Q Code. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. 4. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. If you notice youre NOT connected to your Wi-Fi, be sure to connect. You can view all the details on contacting Disney+ right here. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Go to the apps rail, select discovery+, and then select Sign In. Its time to contact your service provider. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. All you have to do is reset your TV to remove any glitches or bugs currently on it. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. Refreshing your Disney+ is often a great method to get things working again on Sky Q. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Next, log in to your Sky account. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. Turn off and then and then restart your internet modem and router. . And while thats somewhat true, its not entirely accurate. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Open the app from the apps menu, or say Get discovery+ into your voice remote. Outdated systems are more likely to crash and have bugs. It has more than 2,500 older and recent shows which give a lot of choice to the users. So if you still cant use the Discovery Plus app. 3. Go run an Internet speed test to see how you're standing. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows No problem. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. As an Amazon Associate we may earn from qualifying purchases. Connect it to the same network your TV uses. It's prompts you to activate via sky Q but just on an endless loop. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. User reports indicate no current problems at discovery+. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. You can read further details on how to check if Disney+ is down right here. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Save my name, email, and website in this browser for the next time I comment. Sky Q Customer Support Contact Number-03337591074. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. . Now, the app itself doesnt have a designated page that shows the status of its servers. You can move to the next troubleshooting step in this article. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Eurosport 1&2 now appearing under channels in app on sky. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. iTech Hacks 2023 - All Rights Reserved. To do so, follow the steps given below-. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Then, if you havent already, you should activate your account on the app. Login in with your Sky account on the page. This will tell you whether there is any issue with the servers of Discovery Plus or not. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. Method 3: Refresh Your Disney Plus App. And in other cases, its because your Sky box is glitching or outdated. Now, on your phone or computer: 5. Input the code you see on your TV to the website. And when this happens, your Sky boxs apps or functions may stop working. Is this your 1st time trying to use Discovery Plus on your Sky Q? 1. So come back tomorrow or even a couple of hours later. Don't forget to activate your discovery+ account once you've signed up. Connect your TV to the router through a wired connection. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. You can check your internet connection usingFast.com. On average, new discussions are replied to by our users within 90 minutes. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. 7 straightforward solutions to fix this problem. ), Wait for the on-screen instructions to disappear, then press. Check that all the lights on the Sky box have completely disappeared. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Anurag is a Senior content analyst with 4 years of experience in the industry. Another troubleshooting step to follow is to power cycle your TV. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Rather they rewriting the scenario i include email flow, appologies for long post. Posted by a Superuser, not a Sky employee. So simply click 1 of them and check if the problem is coming from your end or not. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. But if your Internet is slower than that. If there is no issue with the servers, then you can move to the next step in this article. If the servers are down, then Discovery Plus may not work on Sky Q. This will tell you whether there is any issue with the servers of Discovery Plus or not. You should check your internet speed. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Login in with your Sky account on the page. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Connect to a different network if you still face issues with it. 2021 Discovery or its subsidiaries and affiliates. Just thinking about that scenario is exhausting, right? Now, on your phone or computer: 5. I know easy workarounds to fix this problem. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Check if the issue with Discovery Plus persists or not. See, even the most advanced components of technology have their limits. 2. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. Those with the TV Essentials pack cant get this offer. Now, download and install all the updates available here. Because see, as humans, we need ample rest to work and think efficiently. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. After logging in, head to this pairing page . 5. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". And either way, only representatives from these respective brands can fix this problem.