Bought a 13000lbs winch had it custom mounted wired it up and nothing worked not even a buzz .i'm low income this was alot for me to purchase now i'm just screwed. We also received a chat from Wally World that Gymax should provide us a response within 48 hours. I picked Walmart because I though "Walmart is a big company, they will take care of me if there are any issues". No car, just tires. It's no wonder Costco and Amazon are killing your business. so I follow the instructions to the website to start a return. I wouldn't never order on line from walmart again. Ordered patio set from Walmart Ca only to find out 3rd party seller?????? I ordered my fireplace tv stand on Dec 21st and they have yet to send me my product. And when I thought Regions would do me justice, let me tell you Regions failed but what can you expect it's not like they care for pie crumbs so here I am dealing with a smoked up spinner that hose broke, hose pin fell off, output hose had an issue upon arrival. Can't get ahold of anyone to help. If I can give this company a zero I would. Attach the phone holder and optionally, the arms. WHAT A SCAM I WILL DEFINETELY PAY ATTENTION TO WHO THE WELLER IS FROM NOW ON . I said ridiculous to find this and to inbox tree. Walmart doesn't want to hear from you when there is a problem and are no help what so ever. The recording indicated my call would be answered in two minutes. Skip to content. If I could rate them negative, I would. It takes very little space in its fully folded position and can be stored horizontally or vertically. This box made the battered box the tv console arrived in look good. In other words, kept giving me the run around. Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. Contact Information. You've rejected analytics cookies. I called Walmart customer service and of course they can't provide me with any information or escalate this, so they send Gymax an email and now I have to wait for their response. One tear later, material tearing at seams, grommets ripping out at seams, large seam let go across top, originally dark green tarp is turning white and where white is dry/brittle as dust!!! Here is my advice to anyone having difficulty with these Gymax jokers. Worst products! They used fedex for a large cabinet and FEDEX would not deliver it but instead fucked me around for a week saying that they couldn't deliver it and lied about trying. I will be sticking to ordering from AMAZON and other retailers. -Especially since they processed full payment to my Visa. Shit products..no customer service what so ever..over priced products!!! We do not ship to FPO, APO or PO Boxes. View customer reviews of Gymax. Why would I want a tree that has a broken branch for almost $50.00? Both companies deserve to be forever out of business. Their contact information including business name, phone number, address and email are unavailable. You will never receive another dollar from this household and based on the complaints on this site you're effective at one thing and that's not customer retention. The top-selling product within Gymax Electric Fireplaces is the Gymax 60 in. It was not all there, screw's missing & leg won't stand level on floor & a poor excuse for a Christmas Tree needles fall out as soon as it came out of box & very cheap looking. This product is rated 3.6 stars out of 5 stars. Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. So, this item is going back to New Jersey to a Jin Lan. If Walmart cannot control them to any degree, they should not allow 3rd parties. Locate and unwrap I wires before assembly. They said 2 minutes but it has been 10. They refused to do anything. A stationary exercise bike I bought was never used, and a couple treadmills made me realize that you truly DO get what you paid for! I made the mistake of ordering a tv console, and a 2 piece nightstand set from these scam artists. Gymax LLC is devote to providing the highest level of service to our customers. 2000-2022 Home Depot. DO NOT WASTE YOUR TIME WITH THIS COMPANY! 52 complaints closed in the last 12 months. Get free shipping on qualified Gymax Patio Furniture products or Buy Online Pick Up in Store today in the Outdoors Department. Worst service ever. Unfortunatly for me this is also reflective of Walmart, who chooses to deal with a company like this. Worst company ever can't get a hold of anyone and all Walmart says is wait 3 business days that has been a week of them saying that. Best Buy Canada Ltd. Suite #102, 425 West 6th Avenue, Vancouver, BC V5Y 1L3. I contacted my state's attorney general's office, the F.T.C., and the bank in which issued the debit card that paid for this fateful order. It was a lift chair and I needed to use it right away. by Gymax From $719.99 ( 58) Free shipping Number of Wheels: 4 Overall: 20'' H x 29.5'' W x 53.5'' L Primary Material: Plastic Overall Product Weight: 50lb. If I could give less than one star I would. Michael is an outdoor enthusiast and a Cybersecurity Engineer with a 17-year background in IT Systems Engineering. mines no different ordered a desk. Gymax wanted photos and proof other than shipping and order info. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), 60 in. Review: Gymax 2.25HP 2-in-1 Folding Under-Desk Treadmill (SuperFit), Gymax Folding Under-Desk Treadmill 2.25HP (SuperFit), Famistar T600 Folding Treadmill 3.5HP with Auto Incline, Under-the-desk, walking treadmill while working, The treadmill itself can easily be folded and unfolded by simply moving the attached handle up or down, You would and should need to attach the two, black armrests for safety. cs@gymaxservice.com Before You Start Please read all instructions carefully. It would look like quality and money well spent but it's lemon for your bucks. Ridiculous! Went to open a second time and it will not expand. Then I'd have to get rid of their junk. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. WALMART LIED to me when I called in the first time. No company should ever have a customer on hold for hour(s) to not even have an actual person to pick up the phone and resolve the issue. DO NOT ORDER ANYTHING FROM THIS COMPANY!! Product arrives and appears repackaged (bought new). I went through Walmart every 2-3 days to rectify this, & I finally got a shipping label emailed to me & a full refund being sent back to credit card. I bought a Gymax sofa chair from Walmart.ca website. Contacted Walmart.com who was helpful in giving me the customer service number for Gymax. Just cancel it if you arent going to ship! due by 7 December 2023, 47990 - Other retail sale not in stores, stalls or markets, Companies House does not verify the accuracy of the information filed. Gymax LLC has 20 total employees across all of its locations and generates $840,706 in sales (USD). I ordered a mini-fridge from them, but instead received a child's desk. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. However, I have been on hold for well over an hour and am unable to reach a human to speak to about issue. Sign up to stay in the loop about the hottest deals, coolest new products, and exclusive sales events. I didn't buy a used item that they tried to sell as new, and I have no need for a broken item that's discounted. We recommend that, where possible, all items are assembled near to the area in which they will be placed , Continue reading GYMAX GYM07109 Side Table User Manual, GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual GYM03812 1400-Watt Electric Fireplace Freestanding THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. Fireplace TV Stand with 18 Electric Fireplace Up to 65 in. First time ordering something and what a let down. Formally canceled order and requested reverse of charges. Do NOT BUY FROM WALMART ONLINE - GYMAX IS HORRIBLE. Follow Receive an email notification when changes occur for Gymax LLC. I ordered a tv stand on the 7th of December. (And I was just about to buy a bed frame from this company, and with the reviews, have decided not to). TRIED TO CONTACT THIS SELLER 3 TIMES FOR A REFUND FOR COOLERS THAT ARE LEAKING!!!!!! Data privacy and security practices may vary based on your use, region, and age. Finally arrived, the recliner was the size of a toilet! Read more manuals and instructions for GYMAX at Manuals.plus. Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black. I agree with Worst Company. Fake birthday. Seems sweet but utterly bitter, I purchased a spinner from them and they wanted me to use paypal I didn't buy through paypal and I never used paypal, legit companies can return your money through your card or send you a gift card not this company. Payment on the day it was ordered on Walmart website. They confirmed the shipment still has never left the seller. so like everyone else, received a product that was missing a part. It would look like quality and money well spent but it's lemon for your bucks. Checked tracking number today and UPS hasn't even received the package. I was told fed ex policy requires two labels one for each box. My item has been sitting saying shipped for days and no response and wait forever to try and call. EMAILED WALMART CUSTOMER SERVICE SAID SELLER WOULD CONTACT WITHIN 48 HOURS NOTHING. Finally, a customer service representative answers. RUN if you see the name of this company anywhere as a third party vendor. I also think Walmart has some responsibility for their 3rd party suppliers. I read the return policy and it is not like any return policy I have ever seen before. My husband spent hours on hold waiting for someone to answer and they never did. Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales. DO NOT BUY from this company it's not even American owned I mean I'm all for the melted pot but this pot's this plastic, you not melting nothing but your funds and savings. What a crock of a company, I ordered a bunk bed for my Grandson on the 13th of February for his birthday, they took my money right away and the next day I saw it was shipped..delivery expected FEB 19th nothing arrived.. I have yet to see them. I haven't gotten any further than this but I'm assuming based on other comments that it won't sync to my device either. My rating for you would be below a zero. I politely declined and requested again that they refund my money. All three contacts were terrific, and caring. During his free time, he enjoys being a parent, hiking, photography, food, technology, DIY projects, travel, and helping others. Have enquired through Walmart, still awaiting reply..SCAM. On 4/11 a UPS label was created for delivery on 04/16. It was a lift chair and I needed to use it right away. Visit the GYMAX Store 330 ratings | 51 answered questions $30999 Style: 2-person See more About this item Polyester Drizzle-Proof & Sun-Resistant DesignMade of durable and tear-resistant polyester fabric, this camping tent is sun proof, which is ideal for camping, hiking, fishing or other outdoor activities. I didn't receive a Gymax product, I received a Costway product. We use cookies to make our services work and collect analytics information. Gymax gave me a FedEx tracking number, but Fedex says they are still waiting on the item. and arrange each layer evenly. WORST COMPANY EVER!! Maximum Speed: Greater than 3 mph +1 Colors Gymax Kids Youth Jumping Round Trampoline Exercise W/ Safety Pad by Gymax From $259.99 $285.99 ( 42) Free shipping At an estimated 75 lbs, it was not too heavy (compared to the 130-pound Famistar) and took very little space at 52 x 27 x 5 in its folded (arms removed) position. It shows shipped on order so that you cant cancel. I still have not gotten the tree. In fact, if you had the control unit folded up, you would see Green, Orange, Yellow, and Red lights flash outwardly with each step as if to tell you what a superstar you were. This was purchased end of summer and put up this spring ( a couple days ago) opened it one time it was great. Ordered patio furniture on Walmart.com through Gymax LLC, Mar 24. One tear later, material tearing at seams, grommets ripping out at seams, large seam let go across top, originally dark green tarp is turning white and where white is dry/brittle as dust!!! 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