How are mental health and money worries linked? We refer to this group as the unknown outcome group within the rest of the report. The PIP medical assessment with questions on mental health is an assessment that evaluates your capability of doing daily activities depending on your physical or mental condition. Reasons for preferring a telephone assessment included finding it easier/more comfortable, not needing to travel and it feeling less stressful. The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. For example, 24 per cent of those with a mobility condition, and 27 per cent of those with a mental health condition, had someone supporting them during the assessment (compared to 18 per cent of those without mobility and 20 per cent of those without mental health conditions). Around two thirds (66 per cent) of PIP claimants and 79 per cent of those undergoing WCA reported feeling comfortable sharing information about their condition with the assessor over the phone. Since the introduction of the COVID-19 lockdown measures in March 2020, the usual face-to-face assessments were temporarily suspended and replaced with telephone assessments. Those claimants who went on to be placed in the LCWRA group were more likely to have previously experienced a face-to-face assessment (84 per cent) than those who were awaiting further assessment (68 per cent). Hopefully you will be "lucky" A third of these claimants (33 per cent) reported general discomfort using a video call for an assessment, one in five (20 per cent) said they would feel unsure on how to use the technology, and a further nearly one in five said that they would feel too nervous or that they do not want to be on camera (both 18 per cent). They do send out text messages for appointments yes. Claimants were asked whether there were any topics in relation to their condition that they found difficult to talk about over the telephone. These predicted probabilities may therefore differ from the percentages presented in the section above, depending on the extent to which the co-varying factors influence the relationship between the key characteristic of interest and a claimants channel preference. PIP has two components - daily living (contribution to the extra costs disabled people face in their day to day lives that do not relate to mobility) and mobility (contribution to the extra costs disabled people face in their day to day lives that relate to mobility). Those with mental health conditions were more likely to say they found telephone assessments less stressful (54 per cent, compared with 36 per cent of those without mental health conditions). We explain the following PIP tips: When you receive your PIP assessment appointment letter, you can check with your assessment provider that your assessment centre has everything you require to make you feel more comfortable. If your overall health is getting better, your award will be minimized or stopped. Those who had no previous experience of a face-to-face assessment or who had been disallowed PIP were more likely to say they would have liked more information. Compasss virtual programs are open to individuals ages 13 and up and offer age-specific and condition-specific programming. Claimants who recalled receiving communication were asked whether any other information would have been helpful prior to the assessment. Additionally, individuals who had their PIP claim awarded reported feeling more comfortable sharing information (73 per cent), than those who were awaiting their claim outcome or had their claim disallowed (66 per cent and 57 per cent respectively). Men were more likely to report that they found the information helpful (87 per cent) than women (81 per cent). That's why benefits like Personal Independence Payment (PIP) can make such a difference. When asked, more than half (56 per cent) of claimants said they would feel comfortable or very comfortable having a video assessment should these be available in the future. 63 replies 18.3K views. Can I cancel something I've done when I'm unwell? Women were more likely than men to say that telephone assessments are easier and more comfortable (69 per cent, compared to 58 per cent respectively). This type of response was more common for women (41 per cent) than men (31 per cent). The WCA survey was conducted in two waves between 18th August 11th October 2020, with new and repeat claimants who had a WCA telephone assessment between May and July 2020. Ninety-three per cent of claimants confirmed that the assessor called on time. If youre already receiving DLA and the DWP asks you to claim PIP there are separate rules. Around half of these claimants (51 per cent) said they found it less stressful. Nearly one in eight (13 per cent) expressed a preference for video assessments, while 7 per cent had no preference. It will take only 2 minutes to fill in. Ask for any adjustments that would make the assessment less stressful: for example, you can request an open room if you struggle in confined spaces. Almost two thirds (63 per cent) of claimants had experience of a video call with rates higher among younger claimants. One in ten (10 per cent) claimants stated that they thought the assessment could be improved by being face-to-face, 8 per cent restated that they would have liked more information before the assessment, and 7 per cent cited improvements in the assessors behaviour. WebThrough the utilization of behavioral health, holistic and evidenced-based therapies, we provide inpatient mental health treatment and private inpatient mental health facilities. Qwom I dont want to put a dampener on things but unless your depression & anxiety majorly affect your daily living i doubt you will score enough points to meet the standard rate. The number of achieved interviews was 1146. PIP assessments usually take place at a centre; however, if you cant attend an assessment centre because you are housebound as a result of a mental health condition, you can request a home PIP assessment. You may qualify for the Daily living difficulties part if you need help more than half of the time with things like: Preparing or eating food Around eight in ten (79 per cent) reported they were comfortable or very comfortable. Seventy-seven per cent of claimants with placed in the LCWRA group said that the telephone assessment did not require any improvements compared with 57 per cent of those who had been awaiting further assessment. Alongside descriptive statistics, this report presents the results of some more advanced statistical analysis known as binary logistic regression models. Others mentioned improvements in the assessors behaviour, needing to talk to someone who understood their condition or having someone to support them on the call. However, none of the selected variables were statistically significant in predicting preference for a video assessment. This free money management tool is specifically for people on Universal Credit. How do I manage my money if I have mental health problems? Where can I get support for my mental health? However, as figure 46 shows, this was not the case for male claimants. Unweighted base: Claimants who felt they could not explain their condition only (n=51). Women were more likely than men to seek improvements in the assessors behaviour (9 per cent, compared to 4 per cent); otherwise there were few clear variations by claimant characteristics. The PIP assessment is looking at your functional ability to perform each activity and is not a medical. The remainder were placed in a group awaiting a further assessment via face-to-face (to take place once the COVID-19 easements allowed) to confirm whether they were able to undertake some work-related activities. Claimants reporting mental health conditions were slightly less likely to feel comfortable (74 per cent) than those who did not report mental health conditions (82 per cent). You are found capable if you did the following movements and other activities: The health professional will place their observations in your form and then place some reviews about your results in your examinations. Ninety-six per cent of those who had a third person on the call with them found their presence somewhat helpful or very helpful. Helps you take control of your household spending. Again, logistic regression analysis was conducted to model claimants preference for each of the three assessment channels over the other channels or having no preference. Check if youre eligible for PIP. The PIP medical assessment consists of several parts and will last on average, 60 minutes: Discussion and questions: The Health Professional will ask you questions about how your health affects your everyday life. You should be advised of a rescheduled phone assessment by letter, & should be given at least a week's notice; not the best scenario. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations. Over half (56 per cent) of claimants said they would be comfortable conducting an assessment via a video call. The PIP assessment considers the claimants ability to carry out activities and how their condition affects their daily life. Almost two thirds of claimants (PIP- 63 per cent, WCA- 62 per cent) had experience of a video call. According to DWP records, two thirds (66 per cent) were making a new claim while the remainder were undergoing a reassessment. WebIntroduction. Unweighted base: Claimants who said they preferred telephone assessments only (n=368). Discussing mental and physical health were the most commonly reported difficult topics of the assessment. How do I ask for a Mandatory Reconsideration? Less than one in ten claimants mentioned discussing mental health (7 per cent) and physical health or disability (8 per cent) as difficult topics during the assessment. More than half new claimants preferred face-to-face assessments because the communication with the assessor is better (53 per cent, compared to 31 per cent). Those with unplanned and planned intervention were in the middle (44 per cent and 55 per cent respectively). Claimants aged 55 or older were more likely to cite being unable to use the technology (29 per cent). The consent submitted will only be used for data processing originating from this website. How your condition affects you from day-to-day make sure you read the. Those preferring a telephone assessment most commonly cited not needing to travel as a reason for their choice, as well as finding telephone assessments easier or more comfortable or less stressful. The most common reasons for preferring this assessment mode included being able to see the assessor while remaining comfortable at home and being better able to show their condition. They need to use that actual phrase. Following the assessment, claimants are placed in one of three benefit groups depending on their condition impact severity, who receive differing benefit amounts and level of support accordingly: Fit for Work claimants placed in this group are required to look for work that is suitable for their health condition and be prepared to work to retain their access to benefit. Claimants who went on to be placed in the LCRWA group were more likely to have sought additional support (35 per cent) than those who were awaiting further assessment (23 per cent). All face to face assessments have been suspended for at least 3 months. Cost-of-living crisis and your mental health. This report presents the key findings from the surveys of claimants who took part in a telephone health assessment as part of their benefit claim for Personal Independence Payment, Universal Credit (UC) or Employment Support Allowance (ESA). Those who had their PIP claim awarded and those with an unknown outcome were more likely to agree that they were able to explain how their condition affects them than those who had their claim disallowed (87 per cent and 81 per cent respectively, compared to 58 per cent). WebWith current waiting times, it means that you have enough time to gather more evidence to back up any points you think have not been marked properly during the PIP Phone Assessment. your mental health condition makes using a bus or train difficult. Most claimants across both surveys (PIP- 83 per cent, WCA - 87 per cent) experienced no technical difficulties during the call. Home PIP, DLA, and AA If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. Unweighted base: Claimants who felt they could not explain their condition only (n=186). When then asked which of the three channels a claimant would prefer for an assessment, 13 per cent of claimants selected a video call. We have translated the site; would you prefer to read in Welsh? Women were also more likely to report practical difficulties (36 per cent, compared to 26 per cent of men). Notably, nearly eight in ten (79 per cent) of those who said they preferred a telephone to a face-to-face assessment also said that there was no need for further improvements, compared to half (51 per cent) of those who preferred face-to-face assessments. PIP for Depression and Anxiety It is certainly possible to be eligible to claim PIP (personal independence payment pip) if suffering from a mental health condition such as depression or anxiety but it very much depends on how the mental illness affects you. Sarah Cheesbrough. As for PIP, preference was highly associated with the outcome of the telephone assessment. The type of reason given for feeling uncomfortable with video assessments varied somewhat by claimants sub-group. Most commonly this was problems with holding the telephone or using a loudspeaker (13 per cent). Those undergoing a reassessment, women, and those with mental health conditions were also more likely to favour telephone assessments. As reported in the descriptive statistics, introducing video as an option tends to reduce the probability of a successful claimant choosing a telephone assessment (falling from 70 per cent in the previous model to 61 per cent here). We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. Models were also estimated where the relationship between claimants gender and claimants previous assessment experience were allowed to vary between different age groups. What do you put on a PIP form for depression? This approach allows us to estimate the relationship between each of these five variables on channel preference, while controlling for the other four factors. This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. With regard to the other improvements reported, these are listed in Figure 55. For many of us, it can mean that we need extra support to get to work, see friends and family, and carry on living our lives. This was the only variable included in the logistic regression models that significantly predicted claimants preference for video assessments. Prior to the COVID-19 pandemic, individuals in the UK claiming Personal Independence Payment (PIP), Universal Credit (UC) or Employment Support Allowance (ESA), due to their health condition or disability were required to undergo a face-to-face assessment to provide evidence towards their claim if a benefit decision could not be made via a paper-based assessment (where a benefit decision is made based on information provided on-line and via the post only). Those placed in the LCWRA group were more likely to report doing so (94 per cent) than those who were awaiting further assessment (82 per cent). Claimants were then asked which option for the assessment they would prefer if they had three choices: video, face-to-face and telephone assessments. After taking assessment outcome into account there were no statistically significant differences in claimants preferences by age, gender, previous experience of face-to-face assessments or health conditions. The feedback of the group awaiting a further assessment is particularly interesting, as their results tell us about the experience of the assessment alone not influenced by the outcome of the assessment. The frequency of the other requests was too small to report on the outcome quantitatively. For urgent help, please see Help & contacts. Eleven per cent of those who had previously had no preference were now interested in video calls but when asked again for their choice a further one in three now opted for either telephone 33 per cent) or face-to-face (32 per cent). Nonetheless, predicted probabilities suggest that telephone assessments remained the most popular for applicants both with and without a mental health condition. When your PIP award ends, you will need to revalidate you eligibility if your long-term condition is getting better or worse. Around three quarters (76 per cent) of claimants reported no difficult topics. Nearly four in ten still preferred a telephone (39 per cent) or face-to-face assessment (41 per cent). Claimants were asked to rate how comfortable they felt sharing information about their health condition or disability over the telephone. Claimants whose PIP claim had been awarded and those awaiting their claim outcome were more satisfied with the assessment than those whose claim was disallowed (88 per cent and 79 per cent respectively, compared to 51 per cent). Those undergoing a reassessment were also more likely to seek help (35 per cent) than those making a new claim (28 per cent). The most common reasons reported were issues with the assessors behaviour (29 per cent) and having insufficient or limited time to understand and/or provide answers to the questions (21 per cent). Figure 54 shows that a claimant placed in the LCWRA group had a 61 per cent predicted probability of preferring a telephone assessment over face-to-face/video or no preference after controlling for all other characteristics. Any new evidence about how your condition affects your daily life, which you have not already sent to the DWP: A copy of your PIP claim form with you. Qwom I dont want to put a dampener on things but unless your depression & anxiety majorly affect your daily living i doubt you will score enough points to meet the standard rate. The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. someone goes out with you. Similarly, awareness was higher among older claimants (69 per cent of those aged 55 and over, compared to 57 per cent of under 35-year-olds), and for those with mobility issues (65 per cent, compared 57 per cent of those with no mobility issues). someone goes out with you. Those undergoing a reassessment were most likely to prefer a telephone assessment (62 per cent) than those submitting a new claim (41 per cent). Most of these variables only predicted preference for telephone or face-to-face appointments, and not for video appointments, in a three-way choice model. Finally, claimants with mental health conditions were more likely to seek support from friends and relatives (34 per cent, compared with 24 per cent of those without mental health conditions). We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. Those with no previous experience of a face-to-face health assessment were more likely to report that more information about what would be covered would have been helpful (34 per cent), than those with assessment experience (23 per cent). Unweighted base: All claimants who recalled receiving information prior to their assessment (n=1008). They need to use that actual phrase. Those reporting no mental health conditions would feel more comfortable having a video assessment (61 per cent) than those with mental health conditions (52 per cent). As your wife has received a text message then she will need to make sure that she answers the phone between the time stated in the text. PIP assessment questions on mental health, find it difficult to do regular tasks or get around because of a physical or mental illness which you can make a claim whether you get help or support from another person or not, have found these things challenging for 3 months and expect it to remain for another 9 months, typically be living in England, Scotland or Wales when you register, have lived and stayed in England, Scotland or Wales for at least 2 years, unless youre a refugee or an immediate family member of a refugee. The most common reasons among those who preferred a face-to-face assessment included feeling that they would be better able to explain their condition, finding it easier or more comfortable to speak to someone in person, communicating more easily and being able to build rapport with the assessor. All face to face assessments have been suspended for at least 3 months. Am I eligible for Employment & Support Allowance (ESA)? Additionally, claimants who did not report mental health conditions were more likely to agree that the assessor listened to them and understood them (81 per cent) than those with mental health conditions (74 per cent). Email: psi@nationalarchives.gov.uk. Claimants more likely to receive support included those having a benefit reassessment (28 per cent, compared to 17 per cent of those making a new claim), and those placed in the LCWRA group (27 per cent, compared to 9 per cent of those who were referred). Ask if you can make an audio recording of the assessment. Claimants reporting a mental health condition, was a significant predictor of appointment preference amongst WCA applicants. You are awarded points for each activity, based on your ability and how much help and assistance you need to do it. In total, three quarters of PIP claimants (75 per cent) and 94 per cent of those undergoing WCA were satisfied with how the telephone assessment was conducted. PIP telephone assessment questions was created by drummer53 I have a telephone assessment tomorrow and Ive been through all the guides but can find anything about what to expect in a telephone assessment, like what Men felt more comfortable with a video assessment than women (60 per cent compared to 53 per cent). Women had a strong preference for telephone assessments over face-to-face even after controlling for other characteristics. If youre in the armed forces or a close family member of someone who is, the rules on living and registering in England, Wales or Scotland isnt practised. Babyroobs is right they are turning down more than they award at the moment so just be prepared to make a mandatory reconsideration. In total, three quarters of PIP claimants (75 per cent) were satisfied with how the telephone assessment was conducted. Most people have to take the PIP medical assessment with questions on mental health to get this benefit program. The assessment outcome, gender, any previous experience of face-to-face assessments and presence of a mental health condition were significant predictors of a claimants channel preference. Qwom I dont want to put a dampener on things but unless your depression & anxiety majorly affect your daily living i doubt you will score enough points to meet the standard rate. Men were also more likely to prefer a telephone assessment, but not to the same extent as women. Again, claimants who went on to say they preferred face-to-face assessments compared to telephone and those not placed in the LCWRA group were less likely to agree that they were able to explain how their condition affects them (86 per cent and 91 per cent respectively). Any reported differences in opinion by claim outcome should therefore be interpreted with this in mind. No two people are affected in the same way but let us look at some of the The points in PIP for mental health is 8 and 11 points to make you eligible and qualified for this kind of benefit program. Furthermore, men were more likely to seek additional support (52 per cent) than women (44 per cent). 25p per mile) to help towards fuel. Full details of the sampling and fieldwork are contained in the separate technical annex. A fifth (21 per cent) said they would be comfortable with a video call as it would allow them to complete the assessment at home. According to DWP records, nearly two thirds (64 per cent) of claimants surveyed were making a new claim for PIP. Claimants who had been disallowed PIP were slightly less likely to have sought support. Citizens advice. As mentioned before, the PIP assessment with questions on mental health will be focusing on how your mental health condition may be impacting your life. Claimants were asked whether, given a choice and if assumed safe under government advice, they would prefer face-to-face or telephone assessments. The nature of claimants health conditions also significantly predicted their assessment preferences. Requesting a home PIP assessment PIP assessments usually take place at a centre; however, if you cant attend an assessment centre because you are housebound as a result of a mental health condition, you can request a home PIP assessment. Nine per cent of claimants also reported having a general discomfort discussing information over the telephone but identified no specific topic. Of those who did not feel they were able to explain the impact of their condition fully, nearly half (45 per cent) felt that the assessor was not listening, seemed uninterested or was not showing understanding of their condition. New claimants were more likely to say they would have liked more information. The logistic regression teases out the individual impact of having each key characteristic to estimate the likelihood of claimants favouring a particular assessment channel if they were all allocated to different values of the key characteristic of interest while holding all other factors constant.