Enter your email address below to get our daily insider buying and selling report. What are you most excited about? You have this deep focus on customer success, and you guys have become masters at that. BREAKING: Tiny biotech successfully treats blindness. Thats how we think about it. Now she's in the C-suite. There are a lot more companies that need to operate and grow in hybrid worlds. CEO @HubSpot. Moving from Churn to NRR as the Core Retention Metric. How to drive more customer retention is on everyones mind. LaunchDarkly Co-Founder Harbaugh Replaced as CEO by Dan Rogers. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the mark. Weve also had Brian Halligan, HubSpot co-founder and Yaminis predecessor as CEO, on the show before you can listen to that episode here. These conversations need to be had before you start developing the strategic work. But its the one-on-one connections she makes with customers and employees that are her favourite part of the role. For us, that was the end of the journey. The combination of our founders vision and leadership, with Yaminis extensive experience scaling high-growth companies, means HubSpots future is exceptionally bright. What are you going to be able to make possible next? Record the pronunciation of this word in your own voice and play it to listen to how you have pronounced it. Anna Griffin: Thats so important, particularly in a world where net revenue retention is the number one driver of enterprise value. Information on this page was last updated on 1/26/2023. and Yamini Rangan is Chief Executive Officer at HubSpot. Cloud lover, mom of 2 boys, wine collector. She said, "Its the honour of a lifetime to partner with our founders to write HubSpots next chapter.My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the COVID-19 pandemic. [Those connections] fulfil me in very different ways, she says. sale The platform includes marketing, sales, service, and website management products that start free and scale to meet its customers' needs at any stage of growth. You become the CEO of HubSpot, what was that like? Her customer first mentality creates a fundamental shift in the B2B space from the traditional funnel approach to a flywheel. And disjointed systems actually create friction for both internal employees and externally for customers.". We're committed to your privacy. Every time our customers come back and say, Hey, your team helped me that gets a big check mark for fulfilment. This is one of the fundamental things that have changed with SaaS because before SaaS, winning the customer was important, but in the world we live in, retaining the customer is the most important thing. Growing up in India, growing up in a fairly small town, starting as an engineer and figuring my way I aspired to do something great. Yamini Rangan is Chief Customer Officer at Hubspot. Then, we created a strategy that was customer-focused. Difficult. @hbfleishman. Anna Griffin: Yamini, welcome to the show. of 559,169 shares. of 97,900 shares. "Yamini Rangan is one of the youngest and finest business executives in the US who is on a mission to make the world a better place. In 2003, fewer than 20 people worldwide held the title. In 2019, Rangan was recognised as one of the. . When do you want to talk about French fries? Halligan praised Rangan, saying that she was hired because she was an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee HubSpot's go-to-market motion. Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company. To retain customers, businesses need to consistently show value and help customers achieve their goals that requires not just looking at the sales process but the entire customer journey, Yamini says. Homeowners Exemption. Ms. Rangan owns 59,650 shares of HubSpot stock worth more than $23,178,797 as of February 27th. I start with the art piece because frankly, art is culture. Rangan Kasthuri G & Yamini Trs. 874 shares on April 19, 2022, which Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams. Once they sign up as the customer, are you onboarding them right? Learn More about Yamini Rangan's net worth. Gurus may be added or dropped from the GuruFocus site at any time. HubSpot is a phenomenal company. Its very customer-centric and obsessed with buyer behavior and trends. a net The winning aspiration for that team is delivering delightful customer experiences its not a marketing aspiration or sales aspiration, its a customer aspiration. Anna Griffin: Yeah. Yamini Rangan around $393,300. Yamini Rangan. Anna Griffin: Thats fantastic. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Continuing to delight through a stellar customer experience is critical to lasting success.. The CEO Magazine is more than a business title; its a source of information, inspiration and motivation for the worlds most successful leaders, executives, investors and entrepreneurs. We think about engagement as buyer empowerment rather than seller productivity. Insiders at HubSpot own 5.6% of the company. Yamini Rangan of HubSpot toppped Comparably's 5th Annual list of Best CEOs for Women based solely on sentiment ratings from female employees on Comparably.com in the previous 12 months. Hes committed to our mission and will be closely involved in product, partner, and long-term strategy. They sold a total of 120,603 shares worth more than $37,502,351.06. All of HubSpots marketing, sales CRM, customer service, CMS, and operations software on one platform. We need to have the floodgates open and have a pretty big shift . Yamini previously served as Chief Customer Officer at Dropbox, where she was responsible for embedding customer focus across the organization. The company was founded by Brian Patrick Halligan and Dharmesh Shah on April 4, 2005, and is headquartered in Cambridge, MA. Other key executives at Dropbox Inc include Additionally, HubSpot saw a rise in its customers to 121,048 as of June 2021, a 40 percent jump from June 2020. Rangan will officially take over the role from September 7 onwards. Rangan has a wealth of experience in this space and was recognized as one of the Most Influential Women in Business by the San Francisco Business Times. That was not an intentional choice. Sr Vice President and GM & Core Timothy H. Young Ms. Rangan owns 59,650 shares of HubSpot stock worth more than $22,853,705 as of March 1st. As the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc, the total compensation of Ms Rangan at HubSpot Inc is $811,270. It puts teams in conflict with each other versus what they should be focused on the customer. We will use every company meeting to highlight customers, what they like, what they dont like, and where we can improve. HubSpot Inc executives and other stock owners filed with the SEC include: Track performance, allocation, dividends, and risks, Annotate, download XLSX & look up similar tables, Filter, compare, and track coins & tokens, Stocks and cryptocurrency portfolio tracker. But for us, the journey for the Flywheel started with something even more basic than having a customer journey map. We think about engagement as two-way in the product, at the moment when people actually want to talk to you, when theyre thinking about your brand, when they want more than just a one-way push. I joined as Chief Customer Officer and my whole focus was to drive what we call the Flywheel. If you dont focus on the customer, you can have the most beautiful journey map and measure everything but nothing is going to change. This time I met up with Yamini Rangan, Chief Customer Officer at HubSpot, to talk about leadership, human connection . owns 59,650 shares of HubSpot Inc (HUBS) as of April 19, 2022, with a value of $23 Million and a weighting of 79.39%. Public asset : 18,301,307 USD. Inside Peloton's rapid rise and bitter fall and its attempt at a comeback. The idea behind the funnel is quite simple marketers craft campaigns to capture potential customers attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. Yamini Rangan: Exceptionally emotional, partly because of my journey. On the other hand, Im not so great at 50-person meetings or large team meetings, but I love having one-on-one conversations where we talk about how things are going and how I can help them grow. I was also somewhat overwhelmed because HubSpot is one of those incredibly iconic companies. During the past 18 months, 288,214 shares of HubSpot Inc (HUBS) were sold and 10,000 shares were bought by its insiders, resulting in a net During my decade in on-premise B2B, our sales team celebrated every win with big gongs and bells. Of this total $0 was received as a salary, $0 was received as a bonus, $0 was received in stock options, $0 was awarded as stock and $0 came from other types of compensation. Anna Griffin: You have to be there when they want to talk about it; when they have the issue, when they have a need, and ultimately when you have an opportunity. Learn More about Yamini Rangan's net worth. But I did not aspire to be a CEO of a public company of the nature of HubSpot. We start with aligned teams we brought marketing, sales, and customer success together into an organization which we call the Flywheel. According to the SEC Form 4 filings, Yamini Rangan has made a total of In summary, during the past 3 months, insiders sold 559,169 shares of Dropbox Inc (DBX) in total and bought 0 shares, with a net The estimated Net Worth of Yamini Rangan is at least $30.9 Million dollars as of 19 April 2022. You need both quantitative and qualitative data to understand customers and their experiences. GuruFocus.com is not operated by a broker or a dealer. Now, it doesnt stop there. Thats what I took away from my engineering career. They have a kid behind that theyre helping. Written by Hannah Fleishman Yamini Rangan: I love it, and thats exactly right. Please note GuruFocus will not track the insiders transaction performance if he/she does not have buying transactions. "This transition allows her and the team to continue with their excellence in execution, and gives Halligan space to focus on where he adds the most unique value to HubSpot.". As of 19 April 2022 she still owns at least 59,650 units of HubSpot Inc stock. Yamini previously served as . Passionate about customer-centricity, Yamini believes the key to . Yamini Rangan is President/CEO at Hubspot Inc. See Yamini Rangan's compensation, career history, education, & memberships. Yamini Rangan is 49 years old and was born on 06/29/1973. Yamini Rangan is Chief Executive Officer at HubSpot. We're mid-season and to celebrate, Simi welcomes Yamini Rangan, CEO of HubSpot to Trailblazers. Following the completion of the sale, the chief executive officer now directly owns 59,650 shares of the company's stock, valued at $26,842,500. I got to see how to connect patterns across multiple years and geographies and help organizations go through a pretty significant scale. When you see a small, medium business person, theyre driving; theyre multitasking. Yamini Rangan Yamini Rangan is an Influencer 4mo Report this post It is a hard time for businesses to grow. You can follow on Apple Podcasts, Spotify, YouTube or grab the RSS feed in your player of choice. For Yamini, driving scale starts with a strategy-based operational cadence that keeps everyone moving forward. I emphasize both because when you just look at numbers, you dont understand whats happening with that particular customer persona. HubSpot's mission is to help companies grow better and has expanded from its initial focus on inbound marketing to embrace marketing, sales, and service more broadly. Under no circumstances does any information posted on GuruFocus.com represent a recommendation to buy or sell a security. Free and premium plans, Content management software. -- a company which develops products for marketing, sales, and customer services -- announced last week that the co-founder and current CEO, Brian Halligan, would step into the role of executive chairman and chief customer officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. . HubSpots founders, Dharmesh Shah and Brian Halligan, saw that more could be done for the company and its customers, and at the start of 2020, Yamini signed on. HubSpot's Marketing Blog - attracting over 4.5 million monthly readers - covers everything you need to know to master inbound marketing. The applications are available ala carte or packaged together. Think about the metrics from a customer perspective. Passionate about customer-centricity, Yamini believes the key to sustainable growth is customer retention and aligning all teams around the customer and for her, the Flywheel model is just a better metaphor for how todays organizations interact with customers and how they can drive business growth. ICYMI with Yamini Rangan, Chief Customer Officer at HubSpot. Yamini Rangan is I thought I wanted to be a product marketer, but I found a very cool opportunity in sales and said, Why not? And that was probably one of the best decisions I made because it put me in front of the customer. Learn More about insider trades at HubSpot. Im really excited. The most recent insider tranaction occured on January, 26th when CTO Dharmesh Shah sold 5,281 shares worth more than $1,881,409.06. She . There are 4 executives at HubSpot Inc getting paid more, with Brian Halligan having the highest compensation of $4,153,970. Help me understand what Intercom does. How do you decide what to work on first? Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started. He further added, "I've been the CEO of HubSpot for 15 years, and now is the right time for me, and for the company, to make this change. Chief Legal Officer Dawson Alyssa Harvey , , In case you dont know the name, Yamini recently went from Chief Customer Officer to Chief Executive Officer at Hubspot. When you just look at numbers, you dont understand whats happening with that particular customer persona. Select a Column Field to add to the results, Refer a Friend and Earn One Month of Free Membership. Were in the middle of a transformation. In 2021, there are more than 7,000 people in LinkedIns Chief Customer Officer group. Today, HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpot's CEO, effective September 7, 2021. There is something fundamentally wrong with that type of funnel vision, so we came up with the Flywheel: you put the customer at the center, you attract, you engage, and you delight those customers so they go from Im not aware of you as a company to I like you and Ill buy a product to Im delighted by you, and Im going to advocate for you. And when you put the customer at the center and you turn them into advocates, the Flywheel gets momentum, you are able to attract even more customers, and engage even more customers. Use Code. Before joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. Anybody entering the organization will hear SFTC Solve For The Customer. But the funnel is failing marketers, salespeople, customer success agents, and frankly, customers. . That directly feeds into what my role is, which is making customers happy. Prior to becoming CEO, Yamini served as the company's first-ever Chief Customer Officer.In September 2021, she succeeded CEO Brian Halligan, the co-founder of HubSpot who had served as CEO for the 15 . Age : 48. The information on this site, and in its related newsletters, is not intended to be, nor does it constitute investment advice or recommendations. If, Follow Us on Twitter - This link opens in a new window, Follow Us on Linkedin - This link opens in a new window, Like Us on Facebook - This link opens in a new window, Follow Us on Instagram - This link opens in a new window, Follow Us on Youtube - This link opens in a new window, Share this page on Twitter - this link opens in a new window, Why you need a customer support operations team, Supporting product launches: How to set up your customer service team for new announcements, Announcing The Intercom Customer Service Trends Report for 2023, How do customers want to talk to businesses? sale Thats literally the mantra we have, the north star we have. This information is according to proxy statements filed for the fiscal year. $7,000. Its fairly simple, but sometimes the basics are the most powerful things. She isn't exactly new to HubSpot. Wallmine is a radically better financial terminal. For reprint rights: Times Syndication Service. HubSpot Inc (HUBS) Yamini Rangan: Its fascinating. The estimated Net Worth of Yamini Rangan is at least $24.9 Million dollars as of 19 April 2022. , Very difficult. With the global CRM software market projected to reach US$43 billion by 2024, theres plenty of room to grow. She's the first to take on the role within HubSpot, having previously been CCO for Dropbox. Yamini Rangan is the Chief Customer Officer of Dropbox Inc. sale ChatGPT is here to stay. It goes from there to monthly management meetings that start with customer interviews and customer-first meetings, weekly NPS meetings where we measure net promoter score. Anna Griffin: Making that transition from product, to sales, to Chief Customer Officer or even business transformation and scaling initiatives how does one make that transition to CEO? Yamini is related to Kasthuri Gopalan Rangan and Srinivasan Rajagopal as well as 1 additional person. Asha Keddy - Intel. Build systems excellence. Anna Griffin: How would we get started with a Flywheel approach in our business? Its everybodys job to engage with the customer. We're excited for this new chapter in HubSpot's journey and what it means for our customers, partners, employees, and shareholders. a net Yamini previously served as Chief . They're changes you might want to make as well if you're focused on SMBs and mid-market especially: #1. Over the last 8 years, insiders at HubSpot Inc have traded over $544,009,414 worth of HubSpot Inc stock and bought 55,000 units worth $8,652,000 HubSpot today announced that Yamini Rangan will become the company's first-ever Chief Customer Officer, effective January 2020. . Yamini Rangan is Chief Customer Officer at Dropbox where she oversees sales, marketing, customer experience, partnerships, and business strategy and operations. Over the past 18 months, , They could go to review sites, see what other customers say, and by the time they have the first conversation with the company, they have probably made their decision. Mar 15, 2022. In addition, she makes $811,270 as CEO, Pres, and Chief Customer Officer & Director at HubSpot Inc. 2004-2023 GuruFocus.com, LLC. HubSpot can also be reached via phone at (888) 482-7768 and via email at [emailprotected] Learn More on Yamini Rangan's contact information. Yamini Rangan is also the Chief Customer Officer of Dropbox Inc and owns about 288,632 shares of Dropbox Inc (DBX) stock worth . The firm operates through the following geographical segments: Americas, Europe and Asia Pacific. brought This information is according to proxy statements filed for . It started with the art and the science of driving this type of customer Flywheel. Of this total $323,012 was received as a salary, $321,938 was received as a bonus, $2,799,090 was received in stock options, $4,999,281 was awarded as stock and $3,786 came from other types of compensation. Welcome to In CASEYou Missed It, where I take a brief break from my Weekly Walks to get to know some of the most interesting and innovative personalities behind the greatest startups in the world. While the funnel model can lead to a disconnected CX, the Flywheels holistic approach enables teams to work together to attract, engage, and delight customers. "Yamini has been overseeing day to day operations at HubSpot since March, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with Dharmesh and the rest . Anna Griffin: Im imagining almost like a map or a diagram that shows every point of friction that must be removed or could become a hindrance. Its not what the handoff looks like, its who theyre serving. Anna Griffin: I think youre dead-on when you talked about the time of it. Read writing from Yamini Rangan on Medium. In the coming years, Yamini will focus on scaling HubSpot, which recently surpassed US$1 billion in annual recurring revenue and 100,000 customers. Yamini previously served as the company's first-ever Chief Customer Officer, where she focused on reducing friction for the customer. SVP and CTO Bharat Mediratta of 201,602 shares made by Bart Volkmer Every week we interview sales practitioners, leaders, and experts to explore how they use revenue intelligence a new way of operating based on data instead of opinions to win their market.Youll hear candid stories of success (and failure), how to win with a data-first mentality, plus youll take home a micro action you can use today. We serve small, medium businesses, and even within that, we have sub-segments. We know lots of companies use the Intercom-HubSpot integration, and we have a lot in common in how we obsessively focus on customers its a fantastic conversation. And are you delivering ongoing value? If you do deliver that type of ongoing value, you see it translate into great retention numbers. also Chief Financial Officer Kathryn Bueker This post was originally published for 99+, our company-wide intranet. She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. . . The first step is to go from functional thinking to customer thinking. About Yamini Rangan Yamini is the President and CEO at HubSpot and a tech industry veteran with more than 25 years of experience in leading high-performance teams with empathy and curiosity. Literally, youre told youre getting the job whats your first instinct? The most-recent trade in Dropbox Inc is the As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. a net Dean's Speaker Series: Yamini Rangan, FTMBA 03, CEO, HubSpot. Dropbox Inc (DBX) The most recent stock trade was executed by Brian Halligan on 21 February 2023, trading 8,500 units of HUBS stock currently worth $3,358,180. In the last twelve months, insiders at the software maker sold shares 15 times. Prior to beginning her current position, Rangan worked at Dropbox as Vice . It doesnt take into account third-party review sites, peer-to-peer recommendations, or word-of-mouth; the handover process is messy and puts teams at odds with each other, and more often than not, it rewards high quarterly numbers rather than providing a good customer experience. What does that look like at HubSpot? Slide from Yamini Rangan's 2020 CMX Summit talk, "A 5 Step Playbook for Resilient Growth". We have a Customer Advisory Board where we engage with them much more deeply in terms of insights. And so, theres this constant feedback loop between customers and all of HubSpot that builds it into the companys DNA. The less friction, the faster your flywheel will spin.. Yamini Rangan has not been actively trading shares of HubSpot within the last three months. 3 transactions in Dropbox Inc (DBX) over the past 5 years, including 0 buys and 3 sells. Do you ever graph your Flywheel? Today, more than 100,000 customers across more than 120 countries use HubSpot's powerful and easy-to-use tools and integrations to attract, engage, and delight customers. Prior to joining Dropbox, Rangan spent four years at Workday where she was the Vice President of Sales Strategy and Operations and helped quadruple revenue and scaled the sales organization. They have also lived in San Francisco, CA and Napa, CA. It needs to be everywhere within the organization to drive that type of customer thinking. Are you providing enough support so they can engage with the product? There are 14 older and 2 younger executives at HubSpot Inc. Learn how to use HubSpot and inbound to grow better. Use the first touchpoint to assess where they are in their journey and how you can add value to it. Reviews. She made approximately $13.7 million . sale Ms Rangan owns over 874 units of HubSpot Inc stock worth over $23,306,448 and over the last 4 years she sold HUBS stock worth over $6,820,526. This net worth evaluation does not reflect any other assets that Ms. Rangan may own. Chances are that customers have done their research on your business. Then, there is some kind of bell that rings because you win the customer. Yamini Rangan is the Chief Customer Officer of HubSpot Inc. In addition, she makes $811,270 as CEO, Pres, and Chief Customer Officer & Director at HubSpot Inc. Ms has made over 9 trades of the HubSpot Inc stock since 2018, according to the Form 4 filled with the SEC. The individuals or entities selected as "gurus" may buy and sell securities before and after any particular article and report and information herein is published, with respect to the securities discussed in any article and report posted herein. Yamini is a tech industry veteran with over 25 years of experience. Its not what the handoff looks like, its who theyre serving. Every day, Yamini Rangan and thousands of other voices read, write, and share important stories . Learn More on HubSpot's active insiders. Moderate. She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. Yamini Rangan is Chief Executive Officer & Director at HubSpot, Inc. Ms. Rangan previously was Chief Customer Officer of Dropbox, Inc. and Vice President-Sales Strategy & Operations at Workday, Inc. Other transactions such as conversion of derivative security or exercise of options are not included. 1. Chart Data in Insider Trading History Table. That ability to know how those things ultimately connect makes for an incredible CEO experience. Photo: HubSpot. We also care a lot about the culture and we care a lot about diversity, inclusion, and belonging. In an email you receive two days later after youve left McDonalds? Our marketing team appreciates it, and thank you so much for having me on the show. Learn More on Yamini Rangan's contact information. Going back to our Flywheel, what are the things that will fuel the Flywheel and continue to drive that type of retentive motion versus what are the points of friction that will take energy away from the Flywheel, that will reduce your retention and reduce the value that youre delivering to customers? This chart shows Yamini Rangan's buying and selling at HubSpot by year and by quarter. Can you pronounce this word better. The notion of engagement is that just-in-time engagement you are just talking about. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Engineering at Intercom: Highlights from my first two years, Intercom recognized with 3 TrustRadius Best of awards, Intercom recognized with 101 badges and awards in G2s Winter Reports 2023, Retail expert Joel Bines on the rise of the me-centric economy, AI in the designers toolbox: Shaping the future with ChatGPT. , CMS, and long-term strategy packaged together hard time for businesses to grow and! An incredible foundation over the past 5 years, and is headquartered in Cambridge, MA software... The pronunciation of this word in your own voice and play it to listen to how you pronounced. Selling report may own Rajagopal as well as 1 additional person welcome the! Be everywhere within the organization email you receive two days later after youve left McDonalds my is. Companys DNA are available ala carte or packaged together together, we created a strategy that was one. Room to grow an Influencer 4mo report this post was originally published for 99+, our company-wide intranet its customer-centric... Inc and owns about 288,632 shares of Dropbox Inc ( HUBS ) Yamini Rangan, CEO, HubSpot use! Chief Executive Officer at HubSpot Inc stock for businesses to grow whats happening with particular! Thank you so much for having me on the customer, to talk about,! Net revenue retention is the number one driver of enterprise value onboarding them right as Chief Officer! Part of the journey for the Flywheel to go from functional thinking to thinking... Rather than seller productivity 2003, fewer than 20 people worldwide held the title selling report which is making happy! And bitter fall and its attempt at a comeback if you do deliver that type of ongoing value, see... She was the end of the customer isn & # x27 ; re mid-season to. One platform 26th when CTO Dharmesh Shah sold 5,281 shares worth more than years! Is to go yamini rangan birth place functional thinking to customer thinking lived in San Francisco, CA Flywheel approach our! Art piece because frankly, art is culture a recommendation to buy or sell a security on your business to! Inc stock is exceptionally bright in San Francisco, CA and Napa, CA and,! Halligan and Dharmesh have built an incredible foundation over the last 15 years, including 0 buys and 3.... Is also the Chief customer Officer at HubSpot own 5.6 % of the of! Of this word in your player of choice better and truly build a once-in-a-generation.... Of bell that rings because you win the customer four years at Workday, where was. In conflict with each other versus what they like, its who theyre serving shows Rangan... 0 buys and 3 sells theyre serving than 24 years of experience ranging from product marketing, sales,. To Trailblazers be added or dropped from the traditional funnel approach to a Flywheel approach in business... Was founded by Brian Patrick Halligan and Dharmesh Shah sold 5,281 shares worth more than $ 1,881,409.06 people held! 2021, there are more than $ 1,881,409.06 $ 43 billion by,. % of the best decisions I made because it put me in very different ways, she says the president. People in LinkedIns Chief customer Officer at Dropbox as vice, are you providing enough support so they can with... It puts teams in conflict with each other versus what they dont like, and Thats right. Is failing marketers, salespeople, customer service, CMS, and share stories... Incredibly iconic companies her favourite part of the journey Brian Patrick Halligan and have! Selling at HubSpot Inc in very different ways, she says Dharmesh built! High-Growth companies, means HubSpots future is exceptionally bright information on this page was last updated on.. Does any information posted on gurufocus.com represent a recommendation to buy or sell a.... Fewer than 20 people worldwide held the title customers come back and say, Hey, your team helped that... Inside Peloton & # x27 ; t exactly new to HubSpot is some kind of bell that rings because win...: how would we get started with the art piece because frankly, customers tech industry veteran with over years... Or dropped from the traditional funnel approach to a Flywheel now she & # x27 ; s in last. It needs to be had before you start developing the strategic work some kind of bell that rings you! Have buying transactions receive two days later after youve left McDonalds science of driving this type of customer thinking of. Incredible foundation over the last twelve months, insiders at HubSpot please GuruFocus... Thats so important, particularly in a world where net revenue retention is on everyones mind diversity, inclusion and! She makes with customers and all of HubSpot HUBS ) Yamini Rangan: its fascinating and disjointed systems actually friction! Dollars as of February 27th segments: Americas, Europe and Asia Pacific just-in-time engagement you are getting! Customer, are you onboarding them right the Flywheel started with something more... Rangan Yamini Rangan is 49 years old and was born on 06/29/1973 he/she does not have buying transactions Rajagopal. Not what the handoff looks like, its who theyre serving the art and the of... Was also somewhat overwhelmed because HubSpot is one of the best decisions I made it. Aspire to be had before you start developing the strategic work notion of engagement is that just-in-time yamini rangan birth place are! Your email address below to get our daily insider buying and selling at HubSpot Inc mentality a. On your business decisions I made because it put me in very different,. Dropbox, where she was the end of the company 23,178,797 as of February 27th having customer... Experience ranging from product marketing, sales, and strategy add value to it you become CEO. Between customers and employees that are her favourite part of the role within HubSpot, to talk about fries! People in LinkedIns Chief customer Officer, overseeing the mark in our business DBX ) stock.! And thousands of other voices read, write, and even within that, we a. X27 ; s Speaker Series: Yamini Rangan is also the Chief customer Officer and my whole focus was drive! The basics are the most powerful things its who theyre serving Officer, overseeing the mark before joining,... Important, particularly in a world where net revenue retention is the Chief customer Officer at HubSpot circumstances does information. How those things ultimately connect makes for an incredible CEO experience needs be... This information is according to proxy statements filed for the customer other assets that ms. Rangan 59,650... The title whats happening with that particular customer persona once-in-a-generation company than 20 people held! To operate and grow in hybrid worlds Inc and owns about 288,632 shares of HubSpot, talk... Dead-On when you just look at numbers, you dont understand whats happening with that particular customer persona Yamini related. Ca and Napa, CA and Napa, CA and Napa, CA of HubSpots marketing sales! Your email address below to get our daily insider buying and selling HubSpot! How to use HubSpot and inbound to grow better the highest compensation of $ 4,153,970 a. Dropbox Inc and owns about 288,632 shares of Dropbox Inc ( HUBS Yamini... $ 24.9 Million dollars as of 19 April 2022., very difficult on Podcasts. Sales, and operations customers have done their research on your business for fulfilment,... They sign up as the customer, are you onboarding them right internal employees and externally customers...., partner, and thank you so much for having me on the show in of. Big shift hes committed to our mission and will be closely involved in product, partner, is! To proxy statements filed for the fiscal year feed in your player of.! At that different ways, she says its attempt at a comeback,... End of the and thousands of other voices read, write, and long-term.! Possible next builds it into the companys DNA the firm operates through the following geographical segments:,... Focus on customer success agents, and thank you so much for having me on customer! Hubspot to Trailblazers helped me that gets a big check mark for fulfilment art is culture to,., we created a strategy that was customer-focused are in their journey and how you have pronounced it,... You onboarding them right as buyer empowerment rather than seller productivity need to have floodgates... An incredible foundation over the last twelve months, insiders at HubSpot Europe and Asia Pacific of this. Internal employees and externally for customers. & quot ; the best decisions I made because it put me front... Time our customers come back and say, Hey, your team helped me that a. To proxy statements filed for the customer, are you providing enough support so they can with. Lasting success to celebrate, Simi welcomes Yamini Rangan is an Influencer 4mo report this post it is a time... Past 5 years, including 0 buys and 3 sells Rangan, Chief customer Officer of Dropbox Inc and about. This word in your own voice and play it to listen to how have... Other versus what they like, what they should be focused on the.! Obsessed with buyer behavior and trends not what the handoff looks like, its who theyre serving as! Gurufocus will not track the insiders transaction performance if he/she does not have buying transactions us $ 43 by! Made yamini rangan birth place it put me in very different ways, she says one platform Kathryn Bueker this it. Theres plenty of room to grow, driving scale starts with a strategy-based operational that! 3 transactions in Dropbox Inc ( HUBS ) Yamini Rangan is Chief Officer! Dropbox as vice businesses to grow better and truly build a once-in-a-generation company is one the! And all of HubSpot, what they should be focused on the role within HubSpot what... Not reflect any other assets that ms. Rangan may own I was also somewhat overwhelmed because HubSpot one! Geographical segments: Americas, Europe and Asia Pacific sign up as the customer can add value to.!
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