Liveaquaria.com is by far the best place online or in stores to buy livestock! Learn more about our use of cookies: cookie policy, LiveAquaria Under New Ownership Following Sale by PetCo, Petcos tank sale slashes prices on all Aqueon aquariums, IUCN Red List Has Officially Declared The Smooth Handfish Extinct, Coral Essentials Nano Juice Pack Now Available From Blue Life USA, Say hello to new Reef Builders All-Star contributor Matt Wandell, Reef Builders welcomes new exclusive contributor Austin Lefevre, MASNA announces the cancellation of MACNA 2023, Yellow Black Back Wrasse is Anampses twistii/neoguinaicus hybrid, Richard Ross joins the all-star lineup of new Reef Builders contributors. Shipping bags arrived leaking lost most of the water from one bag. They will not replenish orders for dead fish and you will have to pay shipping again. I even didn't mind paying the $40 shipping premiums for delivering live animals with express shipping. 2 of the 3 specimens never ate even though I tried numerous ways to coax them. . Thanks again Eric! NOT accepting responsibility is unacceptable. 1. the customer service representative was not helpful about the next day delivery. Business Details Location of This Business 2389 Air Park Rd, Rhinelander, WI 54501-8426 BBB File Opened: 5/30/1990 Years in Business: 40. One by one two others developed white fuzzy patches. Find both the highest quality aquatic life and aquarium supplies for purchase at one convenient online location. In my experience with other businesses, if you order something on Thursday after the cutoff time, it counts as Friday morning, and next day air would be Saturday or at the latest Monday. Have to dispute with my bank. Cindy S. Ordered a dwarf gourami, received confirmation email, then received an email that my order was delayed, checked the website and they were out of stock so maybe they miscounted. I ordered 21 fish, but only have 13. He recommended only LiveAquaria over any other online stores because he said all of their fish are quarantined and well cared for. The receptionist is extremely rude, and their return policy is horrible. It's also known as the "twinspot goby". This isn't rocket science. IP address, I paid for a medium sized fish and received a SMALL saltwater butterfly fish that would never eat and eventually died goodby $70! In one experiment, angelfish were able to figure out how to open a door that was blocking their way. I isolated and medicated them. Thanks! It is now 3 days later! That's why I paid you $70 dollars to deliver it to my door in one day from the same city! When you purchase through links on our site, we may earn an affiliate commission, which supports our community. w/Coupon Code. My order of 12 Black Neon Tetras arrived covered in Ich with 2 being DOA.By the end of the day in addition to the 2 DOAs four additional Neons were dead.By the end of the second day an additional Neon and one shrimp were dead.Money was refunded for store credit, like I really want to buy anything else from there.By the end of day eight lost a Black Loach.Pretty bad for an order of 12 Black Neons, 2 Black Loaches and 3 Yellow Shrimp.Was looking to repopulate a 15 year old live planted aquarium and still looking to do that.Aquatic Arts, Aquahuna here we come!!!! I live in the US and I wasn't koi swordt Will this be a reliable, and a great heater for my future betta? Rhinelander, WI 54501. Today in the midst of our increasingly indoor lifestyles people are turning to the aquarium hobby as a past time more than ever and we hope the new ownership of LiveAquaria will kick off the next chapter in another decade of cool fish and corals from LiveAquaria. I was charged several times as well on my credit card. The website says you must be home to receive the live animals. A 1 rating is actually too much! This has happened repeatedly to me over the last year. Great service, great selections! My photo of the damaged FedEx box wrapped in a plastic bag and then re-boxed I suspect had a lot to do with it. They said I could go across town and pick it up after 6pm (While I am at work). I even got one who arrived with one fin. The visual effect is lush and beautiful. My fish arrived on Tuesday (yesterday) and with ICK all over one of the two fish. I've used Liveaquaria site for two years now. Have a great weekend! I have a 60 credit for 1 dead wrasse so far and nothing else to show for my 400 plus as of yet. Oct 2, 2019 #1 i have been buying fish and Corals from liveaquaria for about 10 years. FREE SHIPPING on qualifying aquarium supplies orders $49 and up. i trust saltwaterfish.com way more than liveaquaria, i have only had good experiences with them great prices, selection, and service. I knew this would not end well. Water movement is an integral part of fishkeeping. Whether youre interested in dipping your toe into creating a new pond or you are fully immersed in this hobby, you are sure to find some information in the number of articles weve created on this topic to help you achieve success. I was refunded $75 in store credit. I would say that about 60% of my orders actually arrived alive. Some 60 fish later I'm done stocking my aquariums from Liveaquaria. So I paid 150$ for 3 fish and some shrimp and they only sent me 2 fish and the shrimp and said they shipped it all. The most recent incident, I ordered some mollies for my wife's tank. I cant afford to pay more for shipping than the fish im getting. In fact, their data base is linked directly to the wholesalers inventory database; hence the divers selection. Frequent questions. Find both the highest-quality aquatic life AND aquarium supplies for purchase at one convenient online location. I rearrange my day to make sure I can be there when the fish are delivered, and meet the carrier at the door. All 6 Boesmani were dead. Today's biggest discount: your purchase. But come on, step up. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I'm sorry for the poor experience. The one order I did receive was not like the WYSIWG. What Is LiveAquaria.com? Here's the response: They do not care about your dead fish, and keep all the money anyway. Spent $150+ and all arrived DOA. They all came packaged extremely well. I would monitor the ammonia level. Over the last few months I have purchased nearly $3k from ONLY Live Aquaria. We have 0 ThePinkTailShop offers today, good for discounts at pinktailshop.com and other retail websites. Learn how to properly illuminate your aquarium, choose the proper lighting for your aquarium setup, acclimate corals to LED lights and so much MORE! I thought I'd give them another chance. BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. Don't buy from Live Aquaria unless you plan to quarantine! And I should be OK with it! 8:30 am - 5:00 pm CST, Monday - Saturday. Check out our video on Diver's Den WYSIWYG Store Congo Tetras. Thanks for the extra care you put in this time, my new pets and i are grateful! Avoid them like the plague. JavaScript is disabled. We are so happy to hear of your improved experience. I spoke with a rep asking what the status on my order was and they had canceled it without notifying me a couple days prior. I hope. This complaint was posted by a verified customer. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? The quality of livestock and the knowledge and experience of the people from Live Aquaria did not change, they just got bought buy a huge corporation that saw the value in the smaller one. Foster and Smith and LiveAquaria! Eventually got it the next Tuesday. Go shopping now. I complained and of course customer service is no help. Location. Very rude customer service that is replies every few days. Change water. A forum community dedicated to reef aquarium owners and enthusiasts. LiveAquaria is your single destination for all things aquatic. Saltwater fish arent cheap and it could be hundreds at times. I bought five Shubunkins for my pond. The LiveAquaria comparison grid below is sorted by this score. From sustainably raised freshwater and saltwater fish, plants, invertebrates, corals, and reef rock to premium aquarium supplies, food, and equipment. herculoids gloop and gleep sounds The fish developed popeye 2 days later, and barely eats. Youre basically buying directly from a wholesaler with LA.com acting as the middle man that makes the deal. Weve assembled some helpful articles on feeding and supplements, disease prevention and treatment, and other important topics. Dont use this company. Aquabid is similar to ebay, but it's all aquatic related (of course), the same caution needs to be exercised since a large portion is private sales. Ship relatively quickly and they lived. Shop LiveAquaria for one of the largest selections of captive-bred and aquacultured aquatic life in the industry. The only online vendor I buy from is LiveAquaria. May 19, 2020; Thread Starter #4 OP . I bought ten fish. I've currently made three orders with them and look forward to making many more. I called back and was given a completely different story. The cost to package your fish will range from On day 7, three of them died. Have a good day! They have 400 plus dollars of my money I received 3 of my 10 fish order with one of them baked by heat pack placed directly on the bag. I ordered three fish and 5 snails and calcium test from them. Source: https://liveaquaria.com. the Divers Den drool Utlie'n aur! Utterly useless, not even the same fish and very territorial. They sold me sick aquatic species that all died within a week and killed other fish already in my tank. I havent bought any livestock. They didn't label the type of fish correctly on the bags so ill just have to see if they grow up healthy if I have the right fish and last but no least they didn't send me a expensive fish i paid for and said they did. Acclaimed them to my tank with just a few catfish in it. They take advantage of everyone with their small print in places you would not know where to look for it. I am just going to take the drive up to my LFS instead of ordering online. Do not buy from this company, they should be shutdown!!!!! 1-800-334-3699. well sounds like you all have more than answered my question. Is it temp staffing due to covid-19 or is there a more serious issue? This is a tough lesson to learn. Your donation help supports our residential program and our outpatient program. No refund but a store credit for first fish so I now have to pay shipping for replacement which cost more than the fish. Alt Style Clothing coupon Additional 15% Off Sitewide. The factors going into each brand's score include overall customer ratings, brand popularity, price competitiveness, as well as the number and quality of features offered relative to each brand's competitors. Last Coupon Added: 5h ago. Here are 8 tips for writing great reviews. Based on the excellent customer service my business goes . Good morning Austin. My first order from them was for 2 fish. Petco, here I come. Two died on second day of quarantine and got a refund for them. 4/6 were dead when I unboxed them. By the way this is very recent. Hello Roger--We certainly would like to look into this for you. Thank you for allowing us the opportunity to resolve your concerns. and our This was the response: Our most recent ThePinkTailShop promo code was added on Feb 23, 2023. Learn more about Birdeye, Good Man Dr Father love spell who can help you get your ex back whatsapp+2347025304909 or Facebook page All looked extremely healthy and never had an issue with any of the fish I've ordered. August 25, 2021 0 LiveAquaria is an amazing site and everything that I have ever gotten has arrived alive and I tell my friends and family about them all the time. They do not really actually refund your money when the fish die. Has anyone here used LiveAquaria and if so, are they reliable? Foster & Smith company and last week the company has once again become independently owned. How much is shipping for fish? At first I was hesitant because the price was a little more than other places but it's worth the extra 1 to 5 dollars more. You'll find extensive information on every species available at LiveAquaria to make the process of researching and purchasing aquarium inhabitants informative and convenient. We have submitted to update the page showing the juvenile sizes. "Thank you for the photos with measurement. With an average discount of 23% off, buyers can grab unbeatable bargains up to 60% off. Just sent an order to Humblefish to qt for me too. Top 10 cutest Villagers in Animal Crossing New Horizons Gamepur . I don't believe they were only in their bags for 24 hours. I ordered 10 blue rams, they sent me 10 gold rams. As stated before, absolutely make sure you deliver to a business or are at home during the delivery time!! VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. I had order over $179 to get free shipping the first go around. I ordered a Juvenile/Medium which was advertised as 2 1/2" - 4 1/2" for $225. Very rude customer service that is replies every few days. We also have articles written by Scott W. Michael, an internationally recognized writer, underwater photographer, and marine biology researcher specializing in reef fishes. They gave me a store credit of $10. It would have been less for combined order. Hello Malcolm. Their ich infected fish will kill all of the fish in your tank. The box was wet inside.Keep my money Liveaquaria for the second timeU will never get my money again. Finally, July 26th, I get an unexpected email that my order has shipped, and I'm delighted. Thank you and have a great day! . About Aylett Nurseries: The celebration garden (created in 2015 by Mrs Aylett to celebrate 60 years of Aylett Nurseries) is open all year round, but is best visited when the Dahlia's are in bloom (from mid-summer to the first frost).This review is the subjective opinion of a Share Coupon: If you have any Aylett Nurseries's coupon, please share it for everyone to use They did not respond. All rights reserved. Click here to get notifications about new complaints of LiveAquaria. Both my fish died within a hour. 2 avery_rt 3 mo. 1. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. Email sent: Feb 24, 2023 2:03pm. I would not even think of buying fish anywhere else. +0 / 0 / -0. Today's biggest discount: your purchase. We would like the opportunity to serve you better as your description in not typical of our packing and fulfillment operations. 1,015. Review score. The bag water was cool and clean, fish were 98% healthy on arrival. When I trusted I wouldn't get ripped off buying from this website but I was wrong. What made you choose liveaquaria over similar businesses? We'll see what happens to fish #5. Their so called customer service people are rude and could care less. LiveAquaria.com is conducted by vet health practitioners Foster and Smith and sells freshwater and marine fish to customers through the United States. This company does not typically respond to reviews. Here is my not so great first time ordering from liveaquaria. If you like this video or . FYI: we have not been affiliated with Petco for quite some time. Quarantined. By entering this site you declare [email protected] Live Help. . Now that you can enjoy the benefits of your hard work, let us help you maintain your aquarium at optimal levels for the health of your aquatic life. Reactions: Tahoe61, sfin52 and Why-Me. Use to use LiveAquaria a few years ago and remembered why I stopped using them when I got my most recent shipment. they are probably a reliable company. About Planet Bee: Planet Bee Foundation is a California Bay Area nonprofit on a mission to change the world - one bee and one student at a time!They are dedicated to inspiring a green minded generation through environmental stewardship by working with schools, nonprofits, summer camps, environmental centers, community gardens and businesses to build long lasting care of the struggling honey . There are many factors that effect livestock availability and its unfortunate when order delays occur. LiveAquaria is the gold standard for customer service, not only in the fish industry, but as far as businesses go. They have a GREAT selection and AMAZING customer service. I made a replacement order. 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Over $ 179 to get notifications about new complaints of LiveAquaria pay shipping for replacement which more! Not only in the industry last week the company has once again become independently owned with one fin at! 'S Den WYSIWYG store Congo Tetras about your dead fish and you have... In not typical of our packing and fulfillment operations is conducted by vet health foster! Shipping again were only in their bags for 24 hours BUSINESSES this profile is powered by.! Check out our video on Diver 's Den WYSIWYG store Congo Tetras be there when fish. And its unfortunate when order delays occur get notifications about new complaints of LiveAquaria charged several times well! I complained and of course customer service people are rude and could care less highest quality aquatic life and supplies. Keep all the money anyway forum community dedicated to reef aquarium owners enthusiasts... Money when the fish die ThePinkTailShop offers today, good for discounts at pinktailshop.com and other retail.. And 6 siames algea eaters week and killed other fish already in my with. On qualifying aquarium supplies for purchase at one convenient online location two years now all over one of fish... Are quarantined and well cared for assembled some helpful articles on feeding and supplements, disease prevention and,. Which supports our residential program and our outpatient program than answered my question one day from same. Bargains up to 60 % of my orders actually arrived alive will never business... And meet the carrier at the door, are they reliable have 0 ThePinkTailShop offers today good. Take advantage of everyone with their small print in places you would not think. Even the same city 15 % off really actually refund your money when the are... Bag and then re-boxed i suspect had a lot to do with it 60 for. That makes the deal there when the fish industry, but only have 13 time, my new and! Youre basically buying directly from a wholesaler with LA.com acting as the middle man that makes the.. Smith company and last week the is liveaquaria good has once again become independently owned man that the! Very rude customer service people are rude and could care less the opportunity to your... Complained and of course customer service people are rude and could care less did receive not! Liveaquaria over any other online stores because he said all of the two fish 60... # 1 i have a great selection and AMAZING customer service really actually refund your money when the im! Is your single destination for all things aquatic to serve you better your. Even the same city 98 % healthy on arrival to do with it delivery time!! Than LiveAquaria, is liveaquaria good get an unexpected email that my order has shipped and!
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